DITO Experience Store
Pay in any of the 24 DITO Experience Stores nationwide.Click (here) to see complete list of stores.
Galaxy A05
50MP High Quality Camera
Smooth and Fast Performance with Mediatek G85
5000mAh Long-lasting Battery
Galaxy A05s
5000mAh long-lasting battery
128GB internal storage expandable up to 1TB
6.7-inch FHD+ TFT Display
Galaxy A15 5G
6.5" FHD+ Super AMOLED
50MP High Quality Camera
5G x Octa-core Processor
Super Fast Charging
Galaxy A25 5G
6.5" FHD+ Super AMOLED
50MP OIS Camera
5nm Octa-core Processor
Super Fast Charging
EXPERIENCE THE UPGRADED DITO SIM-ONLY PLAN
Prime Video
DITO SIM-Only Plans include a 12-month Prime Video subscription.
Accessible
Avail DITO SIM-Only Plans at select Rulls, MemoXpress, and Tech 101 stores.
DITO APP
DEVICE RETAIL PARTNERS
DITO EXPERIENCE STORES
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Continue enjoying your postpaid plan with our FLEXPlan boosters below.
Enjoy more data (5GB, 10 GB, 25GB) on top of your monthly data allocation for as low as P150!
Learn MoreGet access to apps for gaming, entertainment, and learning through subscriptions.
Learn MoreKeep in touch with your family and friends around the world with different DITO IDD packages for as low as P50.
Learn MorePay in any of the 24 DITO Experience Stores nationwide.Click (here) to see complete list of stores.
Earn 3% of the paid bill amount as rewards points when you pay via the DITO APP.
BDO
EC Pay Pay & Go
DITO App (GCash, Maya, GrabPay, WeChat Pay, Debit/Credit Card)
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GENERAL
HOW TO APPLY
PAYMENT
BILLING
NETWORK
MOBILE NUMBER
PORTABILITY
REWARDS
BOOSTER
What if I have used up all my data allocation? Can I still access the internet?
To continue enjoying data access, you will need to buy a Data Booster through the DITO App.
Can I share my additional data boosters? Can it be rolled over?
No, Data boosters cannot be shared and will not carry over to the next period.
Are Landline calls part of the Unlimited Call inclusion in the monthly plan?
Landline calls are not part of the UNLI ALL Net Calls promo. You will be charged P7.50/minute for calls to the local landline. However, you may purchase a Landline Booster to save on costs:
Are App boosters (App Subscriptions) available in the DITO Mobile Postpaid service?
Yes, you can avail different App subscriptions to add on top of your monthly inclusions.
What are the different App Subscriptions that I can avail?
You can choose to avail from any of the following App Subscriptions:
GAMING
Call of Duty
EA Play
Fortnite
DITO Gamezone
Gameclub
Garena
GoCash Game Card
Growtopia
Heroes Evolved
IMVU
Minecraft
Mobile Legends: Bang Bang
Nintendo eShop
PUBG
RIOT Games
Sausage Man
Steam
Super Sus
UniPin
Xbox
ENTERTAINMENT
HBO Go
Hayu
Jungo Pinoy
Prime Video
Viva Max
WeTV
iTunes Gift Card
LEARING & TOOLS
Luna Academy
What are DITO Mobile Postpaid FLEXPlans?
DITO Mobile Postpaid at a very affordable price with no 3 months lock-in period and with high-value data.
DITO FLEXPlans (SIM-ONLY)
FLEXPlan 388 (3 months lock in period)
FLEXPlan UNLI5G 888 (no lock in )
FLEXPlan UNLI5G 1288 (no lock in)
FLEXPlan UNLI5G 1688 (no lock in)
DITO FLEXPlans (Handset) & DITO FLEXPlans (Handset ) with Cashback
FLEXPlan 588
FLEXPlan 888
FLEXPlan 1288
FLEXPlan 1688
*24 MONTHS LOCK-IN PERIOD
Who are eligible to apply?
What are the inclusions for FLEXPlan 388 (SIM-Only)?
Inclusive of a twelve (12)-months Prime Video subscription (full version)
Inclusive of DITO Rewards
With data rollover
What are the inclusions of the DITO Mobile Postpaid UNLI 5G FLEXPlans (SIM-ONLY)?
Up to 500 Mbps for the first 15Gb per day and up to 25Mbps data thereafter at 80% reliability. 5G speed will be refreshed at 12:00am the next day. Signal strength may affect connectivity. **
• Inclusive of twelve (12) months Prime Video full version subscription.
• Inclusive of DITO Rewards.
• Data rollover and sharing apply.
Where can I check my remaining DATA inclusions?
Where can I apply?
FLEXPlan 388 (SIM-ONLY)
FLEXPlan 388 is available via the DITO App, DITO website, DITO Experience Stores, and participating Device Retail Partner stores nationwide.
UNLI 5G FLEXPlans (SIM-ONLY)
DITO Mobile Postpaid UNLI 5G SIM-Only FLEXPlans are available via the DITO APP, DITO Website, and DITO Experience Stores nationwide.
FLEXPLan 588,888,1288 and 1688 (HANDSET)
Available via the DITO App, DITO website, DITO Experience Stores nationwide
See the list of branches here.
*Please revisit this FAQ page for an updated list of Device Retail Partners (DRPs) and DITO Experience Store.
FLEXPlan 588, 888, 1,288 and 1688 (HANDSET) with Cashback
Available at Selected Rulls Stores.
What are the requirements needed to apply?
1. Completed DITO Mobile Postpaid Subscriber Application Form (SAF).
2. One-month advance payment of the Monthly Service Fee (MSF).
3. Proof of Identification (at least 1 valid government ID with signature or 2 secondary IDs).
4. Selfie (for applications done via the DITO App and Device Partner Stores)
Customers applying for an additional line or availing of multiple lines with an aggregated total plan of 1500 above and FLEXPlans (Handset) shall be subject to credit validation.
Additional requirements are needed such as Proof of Billing and Proof of Financial Capacity.
Proof of Billing bearing the same address indicated on the DITO Mobile Postpaid Subscribe. Application Form (Example: Meralco bill, Credit Card Bill, and the like).
Proof of billing must be the most recent, issued within the last 60 days from the application date, and should be either paid or not overdue by more than 5 days at the time of application (applicable only for new applications)
Proof of Financial Capacity (Example: Certificate of Employment (COE), Credit Card Bill Statement, and the like). It should be the most recent one, dated within the last 30 days from the application date.
FOR FLEXPlans (Handset) with cashback plans
Purchases of handsets via Home Credit will be required to give a copy of their Home Credit Approval as part of the application process.
Can I apply for a DITO Mobile Postpaid FLEXPlan online?
What are the different Handset models available for the DITO Mobile Postpaid FLEXPlans?
You can choose from any of the following Samsung handsets:
Do I need to pay anything when I apply for a DITO Mobile Postpaid FLEXPlan?
Where can I pay my monthly bill?
You can pay your bills using the DITO APP, by visiting a DITO Experience Store, or through any of our authorized payment partners like BDO, EC Pay, and Pay and Go.
What is ViLTE?
ViLTE (Video over Long-Term Evolution) allows you to enjoy high-definition video calls without consuming your data allocation because it will instead be charged to your free minutes allocation. Since you have Unli DITO to DITO calls, then it's like having Unli Video calls as well. Another advantage of using ViLTE is that it consumes less battery power as compared to the usual video calls using data.
Once I have my postpaid plan, when do I get my first billing?
Your first bill will be available within the next 15 days. You will be notified via DITO APP, SMS and email.
When can I expect my payment to be posted?
If payment is done via the DITO APP, Payment will be posted real time.
If payment is done via any DITO Experience Store, payment will be posted the next business day.
How is my first bill computed?
The first bill of the subscriber shall be calculated in proration based on this Monthly Service Fee (MSF). Proration Formula: MSF x (remaining days of the month) / (total days in the current month)
Does DITO offer installment payment options?
When will the 0% installment be available at DITO Sales Channels?
Where can I avail of the 0% installment offer?
Which DITO Mobile Postpaid FLEXPlans offer 0% installment?
Which credit cards or bank partners are eligible for the 0% installment offer?
Can I share my unused data?
FLEXPlan 388 (SIM-ONLY)
No. Sharing of unused data is currently not possible. Stay tuned for updates as we continue to improve our service offerings in the future.
UNLI 5G FLEXPlans (SIM-ONLY) & FLEXPlans (HANDSET)
Yes, data sharing is available to a DITO Mobile Prepaid and DITO Mobile Postpaid
Only regular data allocation (and not the 5G allocation) may be shared.
Data sharing from DITO Mobile Postpaid to Other Networks is not available.
What happens to my unused monthly plan inclusions?
The remaining regular data allocation will be rolled over until the following billing cycle but has a validity of two months only.
The following will not be rolled over:
- Call minutes
- Bonus 5G data
- Landline Booster
- Add on Data Boosters
- Roaming allocations
Are the handsets SIM locked to DITO only?
For single SIM Samsung handsets availed with a DITO Mobile Postpaid FLEXPlan and under contract will be SIM Locked to DITO Telecommunity.
For DUAL SIM Samsung Handsets availed with a DITO Mobile Postpaid FLEXPlan and under contract will also be locked to DITO telecommunity.
In order to use the dual SIM feature on the handset an Active DITO SIM must always be inserted in any of the SIM slots.
For DITO SIM: SMS, CALL, & DATA Services
For other carriers: You may only use SMS & Call services only, DATA Access will remain locked to DITO for the duration of the lock-in period / contract.
When can I have the Mobile Phone / Device be SIM unlocked?
Device can be SIM unlocked after satisfying the following conditions:
1. Expiration of contracted lock-in period.
2. Settlement of all past and current dues incurred during the contract period.
You may approach any of our DXS Stores for more information.
Can I avail of the Mobile Number Portability (MNP) and switch my existing Prepaid or Postpaid number (from another telco) to DITO Postpaid?
When I use MNP to switch to DITO Postpaid and I retain my previous mobile number (from other telcos or DITO Prepaid), will I need to re-register my SIM?
Yes, you will have to register again after doing your Mobile Number Portability.
Can I switch my existing DITO Mobile Prepaid number to DITO Mobile Postpaid?
How long is the Mobile Number Portability process?
Am I required to avail of the Mobile Number Portability service?
What is DITO Mobile Postpaid FLEXPlan 388 (SIM-ONLY)?
Who are eligible to apply for the FLEXPlan 388 (SIM-Only)?
What are the inclusions for FLEXPlan 388 (SIM-Only)?
⦁ Inclusive of a twelve (12)-months Prime Video subscription (full version)
⦁ Inclusive of DITO Rewards
⦁ With data rollover and sharing
Subscribers can get a limited-time discount on their monthly service fee from January 25 to April 25, 2024.
Where can I apply for FLEXPlan 388 (SIM-Only)?
What are the requirements needed to apply for a DITO Mobile Postpaid FLEXPlan 388 (SIM-Only)?
Customers applying for an additional line or availing of multiple lines with an aggregated total plan of 1500 above shall be subject to credit validation.
Additional requirements are needed such as Proof of Billing and Proof of Financial Capacity.
Proof of Billing bearing the same address indicated on the DITO Mobile Postpaid Subscriber Application Form (Example: Meralco bill, Credit Card Bill, and the like).
Proof of billing must be the most recent, issued within the last 60 days from the application date, and should be either paid or not overdue by more than 5 days at the time of application (Applicable only for new applicants)
Proof of Financial Capacity (Example: Certificate of Employment (COE), Credit Card Bill Statement, and the like). It should be the most recent one, dated within the last 30 days from the application date.
The approval lead time will take approximately 30 minutes.
What is DITO ROAM Mate?
How do I activate the service?
You need to activate the service via the DITO App to enjoy access to calls, outgoing SMS, and data. Incoming SMS is already pre-activated for all mobile postpaid subscribers. However, make sure that your postpaid plan is active and not delinquent in bill payment when activating the service.
Follow these steps for easy activation:
When should I activate my DITO ROAM Mate?
We highly encourage you to activate your service before leaving the country for a hassle-free experience. However, if you are unable to do so, you may still activate it once you’ve reached your country of destination. You may connect via WiFi and proceed with the roaming activation on the DITO App.
If you are a new subscriber, make sure to activate your SIM in the Philippines to enjoy DITO’s services. To activate your SIM, simply make your first call, send an SMS, or turn on your mobile data.
Please note that you will not be able to receive incoming SMS and activate the roaming service abroad if your SIM has not yet been activated.
When I purchase or subscribe to DITO ROAM Mate, when will the validity of the service begin?
What can I expect once I have activated the service?
Upon activation and arrival at your destination, you can already enjoy the following:
Can my DITO Mobile Postpaid FLEXPlan earn DITO Rewards Points?
Where can I use my DITO Rewards Points?
Can I purchase data boosters using DITO Rewards Points?
Get details about billing, perks and rewards, available payment channels, and more.
Click Here
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