DITO Experience Store
Pay in any of the 24 DITO Experience Stores nationwide.Click (here) to see complete list of stores.
When you purchase a DITO Compatible 4G / 5G Handset from any RULLs stores and apply for a FLEXPLAN 888 or 1,288 SIM only plan. All Flexplan with Rebate have 18 months Lock-in Period. Available Data Rollover and Data Sharing.
Galaxy A05s
5000mAh long-lasting battery
128GB internal storage expandable up to 1TB
6.7-inch FHD+ TFT Display
Galaxy A15 5G
6.5" FHD+ Super AMOLED
50MP High Quality Camera
5G x Octa-core Processor
Super Fast Charging
Galaxy A25 5G
6.5" FHD+ Super AMOLED
50MP OIS Camera
5nm Octa-core Processor
Super Fast Charging
EXPERIENCE THE UPGRADED DITO SIM-ONLY PLAN
Prime Video
DITO SIM-Only Plans include a 12-month Prime Video subscription.
Accessible
Avail DITO SIM-Only Plans at select RULLs, MemoXpress, and Tech 101 stores.
DITO APP
RULLS STORES NATIONWIDE
DITO EXPERIENCE STORES
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Continue enjoying your postpaid plan with our FLEXPlan boosters below.
Enjoy more data (5GB, 10 GB, 25GB) on top of your monthly data allocation for as low as P150!
Learn MoreGet access to apps for gaming, entertainment, and learning through subscriptions.
Learn MoreKeep in touch with your family and friends around the world with DITO IDD packages for as low as P50.
Learn MorePay in any of the 24 DITO Experience Stores nationwide.Click (here) to see complete list of stores.
Earn 3% of the paid bill amount as rewards points when you pay via the DITO APP.
BDO
EC Pay Pay & Go
DITO App (GCash, Maya, GrabPay, WeChat Pay, Debit/Credit Card)
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GENERAL
HOW TO APPLY
PAYMENT
BILLING
NETWORK
MOBILE NUMBER
PORTABILITY
REWARDS
BOOSTER
PRODUCT
What if I have used up all my data allocation? Can I still access the internet?
To continue enjoying data access, you will need to buy a Data Booster through the DITO App.
Can I share my additional data boosters? Can it be rolled over?
Are there IDD Promos that will be available to purchase in my DITO FLEXPlan 388?
Yes, you can choose from any of these IDD Promos:
Are App boosters (App Subscriptions) available in the DITO Mobile Postpaid service?
Yes, you can avail of different app subscriptions to add on top of your monthly inclusions.
Are Landline calls part of the Unlimited Call inclusion in the monthly plan?
Landline calls are not part of the UNLI ALL Net Calls promo. You will be charged P7.50/minute for calls to the local landline. However, you may purchase a Landline Booster to save on costs:
What is DITO Mobile Postpaid FLEXPlan 388 (SIM-ONLY)?
The DITO Mobile Postpaid FLEXPlan 388 (SIM-ONLY) is a Mobile Postpaid Starter plan for those who want to try or switch to DITO Mobile Postpaid at a very affordable price with 3 months lock in period and with high-value data.
Who are eligible to apply for the FLEXPlan 388 (SIM-Only)?
Eligibility for the FLEXPlan 388 (SIM-Only) is extended to customers who apply through the DITO App, DITO website and DITO Experience Stores.
What are the inclusions for FLEXPlan 388 (SIM-Only)?
Inclusive of a twelve (12)-months Prime Video subscription (full version)
Inclusive of DITO Rewards
With data rollover
3 months lock in period
Subscribers can get a limited-time discount on their monthly service fee from December 5, 2024 to February 28, 2025, only.
Are Landline calls part of the Unlimited Call inclusion in the monthly plan?
Landline calls are not part of the Unli call promo. You will be charged P7.50/minute for calls to the local landline. However, you may purchase a Landline Booster to save on costs:
Where can I apply for FLEXPlan 388 (SIM-Only)?
FLEXPlan 388 is available via the DITO App, DITO website, DITO Experience Stores, and participating Device Retail Partner stores nationwide
See the list of branches here.
*Please revisit this FAQ page for an updated list of Device Retail Partners (DRPs) and DXS Stores.
What are the requirements needed to apply for a DITO Mobile Postpaid FLEXPlan 388?
Applicants interested in the DITO Mobile Postpaid FLEXPlan 388 must bring the following:
For customers applying for Plan 1688 or those with an existing DITO Mobile Postpaid line, you’ll need to provide additional Proof of Financial Capacity (Example: Certificate of Employment (COE), Credit Card Bill Statement, and the like). It should be the most recent one, dated within the last 30 days from the application date.
The approval lead time will take approximately 30 minutes.
How can I avail of the Promo?
Interested customers should apply for a DITO Mobile Postpaid FLEXPlan SIM-Only with Rebate after purchasing a DITO compatible 4G / 5G handset from RULLs stores nationwide:
a. Accomplish online application form (e-saf)
b. Upload necessary requirements (e.g. selfie, proof of identification, proof of billing and if necessary, proof of financial capacity)
c. Pay One (1) month Advance Monthly Service Fee
Where can I apply?
FLEXPlan 388 (SIM-ONLY)
FLEXPlan 388 is available via the DITO App, DITO website, DITO Experience Stores, and participating Device RULLs Stores nationwide.
UNLI 5G FLEXPlans (SIM-ONLY)
DITO Mobile Postpaid UNLI 5G SIM-Only FLEXPlans are available via the DITO APP, DITO Website, and DITO Experience Stores nationwide.
FLEXPLan 588,888,1288 and 1688 (HANDSET)
Available via the DITO App, DITO website, DITO Experience Stores nationwide.
See the list of branches here.
*Please revisit this FAQ page for an updated list of RULLs Stores nationwide and DITO Experience Store.
What are the requirements needed to apply?
1. Completed DITO Mobile Postpaid Subscriber Application Form (SAF).
2. One-month advance payment of the Monthly Service Fee (MSF).
3. Proof of Identification (at least 1 valid government ID with signature or 2 secondary IDs).
4. Selfie (for applications done via the DITO App and Device Partner Stores)
Customers applying for an additional line or availing of multiple lines with an aggregated total plan of 1500 above and FLEXPlans (Handset) shall be subject to credit validation.
Additional requirements are needed such as Proof of Billing and Proof of Financial Capacity.
Proof of Billing bearing the same address indicated on the DITO Mobile Postpaid Subscribe. Application Form (Example: Meralco bill, Credit Card Bill, and the like).
Proof of billing must be the most recent, issued within the last 60 days from the application date, and should be either paid or not overdue by more than 5 days at the time of application (applicable only for new applications)
Proof of Financial Capacity (Example: Certificate of Employment (COE), Credit Card Bill Statement, and the like). It should be the most recent one, dated within the last 30 days from the application date.
FOR FLEXPlans (Handset) with cashback plans
Purchases of handsets via Home Credit will be required to give a copy of their Home Credit Approval as part of the application process.
Can I apply for a DITO Mobile Postpaid FLEXPlan online?
How will I receive my Statement of Account (SOA)?
The Statement of Account (SOA) will be sent to the email address you provided in your DITO Mobile Postpaid FLEXPlan Application Form. Alternatively, you may check your Statement of Account (SOA) on the DITO App.
When can I expect my payment to be posted?
Payments made through the DITO App will be posted in real time.
For payments made at the DITO Experience Store (over the counter) or through other approved channels, please allow 1 to 5 banking days for the payment to be processed.
Where can I pay my monthly bill?
You can pay your bills using the DITO APP, at a DITO Experience Store, or through any of our authorized payment partners like BDO, EC Pay, and Pay and Go.
How much will I need to pay after the 3-month discount is over?
After the 3rd billing cycle, your monthly service fee will change from Php288 to Php388.
After getting my postpaid plan, when can I expect to receive my first billing statement?
You will receive your first billing statement in the next 15 days. You will be notified through the DITO App, SMS, and email.
Does DITO offer installment payment options?
When will the 0% installment be available at DITO Sales Channels?
Where can I avail of the 0% installment offer?
Which DITO Mobile Postpaid FLEXPlans offer 0% installment?
Which credit cards or bank partners are eligible for the 0% installment offer?
Can I share my unused data?
Yes. Sharing of unused data is possible.
What happens to my unused monthly plan inclusions?
The remaining regular data allocation will be rolled over until the following billing cycle but has a validity of two months only.
The following will not be rolled over:
- Call minutes
- Bonus 5G data
- Landline Booster
- Add on Data Boosters
- Roaming allocations
Are the handsets SIM locked to DITO only?
For single SIM Samsung handsets availed with a DITO Mobile Postpaid FLEXPlan and under contract will be SIM Locked to DITO Telecommunity.
For DUAL SIM Samsung Handsets availed with a DITO Mobile Postpaid FLEXPlan and under contract will also be locked to DITO telecommunity.
In order to use the dual SIM feature on the handset an Active DITO SIM must always be inserted in any of the SIM slots.
For DITO SIM: SMS, CALL, & DATA Services
For other carriers: You may only use SMS & Call services only, DATA Access will remain locked to DITO for the duration of the lock-in period / contract.
When can I have the Mobile Phone / Device be SIM unlocked?
Device can be SIM unlocked after satisfying the following conditions:
1. Expiration of contracted lock-in period.
2. Settlement of all past and current dues incurred during the contract period.
You may approach any of our DXS Stores for more information.
Can I avail of the Mobile Number Portability (MNP) and switch my existing Prepaid or Postpaid number (from another telco) to DITO Postpaid?
When I use MNP to switch to DITO Postpaid and I retain my previous mobile number (from other telcos or DITO Prepaid), will I need to re-register my SIM?
Yes, you will have to register again after doing your Mobile Number Portability.
Can I switch my existing DITO Mobile Prepaid number to DITO Mobile Postpaid?
How long is the Mobile Number Portability process?
Am I required to avail of the Mobile Number Portability service?
What is DITO Mobile Postpaid FLEXPlan 388 (SIM-ONLY)?
Who are eligible to apply for the FLEXPlan 388 (SIM-Only)?
What are the inclusions for FLEXPlan 388 (SIM-Only)?
⦁ Inclusive of a twelve (12)-months Prime Video subscription (full version)
⦁ Inclusive of DITO Rewards
⦁ With data rollover and sharing
Subscribers can get a limited-time discount on their monthly service fee from January 25 to April 25, 2024.
Where can I apply for FLEXPlan 388 (SIM-Only)?
What are the requirements needed to apply for a DITO Mobile Postpaid FLEXPlan 388 (SIM-Only)?
Customers applying for an additional line or availing of multiple lines with an aggregated total plan of 1500 above shall be subject to credit validation.
Additional requirements are needed such as Proof of Billing and Proof of Financial Capacity.
Proof of Billing bearing the same address indicated on the DITO Mobile Postpaid Subscriber Application Form (Example: Meralco bill, Credit Card Bill, and the like).
Proof of billing must be the most recent, issued within the last 60 days from the application date, and should be either paid or not overdue by more than 5 days at the time of application (Applicable only for new applicants)
Proof of Financial Capacity (Example: Certificate of Employment (COE), Credit Card Bill Statement, and the like). It should be the most recent one, dated within the last 30 days from the application date.
The approval lead time will take approximately 30 minutes.
What is DITO ROAM Mate?
How do I activate the service?
You need to activate the service via the DITO App to enjoy access to calls, outgoing SMS, and data. Incoming SMS is already pre-activated for all mobile postpaid subscribers. However, make sure that your postpaid plan is active and not delinquent in bill payment when activating the service.
Follow these steps for easy activation:
When should I activate my DITO ROAM Mate?
We highly encourage you to activate your service before leaving the country for a hassle-free experience. However, if you are unable to do so, you may still activate it once you’ve reached your country of destination. You may connect via WiFi and proceed with the roaming activation on the DITO App.
If you are a new subscriber, make sure to activate your SIM in the Philippines to enjoy DITO’s services. To activate your SIM, simply make your first call, send an SMS, or turn on your mobile data.
Please note that you will not be able to receive incoming SMS and activate the roaming service abroad if your SIM has not yet been activated.
When I purchase or subscribe to DITO ROAM Mate, when will the validity of the service begin?
What can I expect once I have activated the service?
Upon activation and arrival at your destination, you can already enjoy the following:
How much is the device rebate for FLEXPlan 888 and 1,288?
FLEXPlan 888 with device rebate = P7,002 pesos distributed in 18 months; Php389 per month
FLEXPlan 1288 with Device Rebate = P10,602 pesos distributed in 18 months; Php589 per month
Can my DITO Mobile Postpaid FLEXPlan earn DITO Rewards Points?
Where can I use my DITO Rewards Points?
Can I purchase data boosters using DITO Rewards Points?
Get details about billing, perks and rewards, available payment channels, and more.
Click Here
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