DITO Rewards is DITO’s loyalty program that gives active DITO Postpaid subscribers points, rewards, discounts, and other benefits based on their membership level and qualified transactions.

As a DITO Postpaid subscriber, you can earn DITO Points, check your points balance, redeem rewards, use points to pay for selected DITO products and services, and share points with other DITO subscribers.

By using DITO Rewards, you agree to the latest program mechanics posted by DITO.

All DITO Postpaid subscribers are automatically enrolled in DITO Rewards when they activate their DITO service. No separate registration is required.

Upon activation, subscribers will receive a text message on their mobile number or alternative mobile number welcoming them to the program. Your DITO mobile number serves as your Rewards membership ID. If you replace your SIM through a DITO Experience Store and keep the same mobile number, your earned points may be carried over.

Membership Levels

New subscribers are automatically assigned to Starter Level for their first 150 days. Starting on the 151st day, their Membership Level is determined based on their total qualified spend from activation.

Existing subscribers are assigned to a Membership Level based on their accumulated qualified spend.

Mobile Postpaid Plan 1688 subscribers are automatically assigned to the VIP Level upon activation, subject to account eligibility requirements and compliance with program rules.

Your membership level is reviewed or refreshed every 6 months for postpaid subscribers.

For postpaid accounts, suspended or disconnected accounts may retain their current level temporarily. Terminated accounts will automatically return to the Starter Level. Mobile Postpaid Plan 1688 subscribers will remain automatically assigned to the VIP Level, subject to account eligibility requirements.

You can earn DITO Points in different ways, and points are credited in real time.

1. Earn Points by Paying for Promos, Boosters, and Monthly Subscription Fee (MSF)

   The Points you earn depend on your membership level and where you make your purchase or payment.

   Purchase Channel	Starter	Lite	Classic	Prime	Elite	VIP
   DITO App / MyDITO	0.5%	0.5%	1%	2%	2%	4%
   Other channels*	0.5%	0.5%	0.5%	1%	1%	1%

   Other payment channels include DITO Experience Stores, retail partners, other digital partners, and e-commerce platforms.

   Example: If you spend ₱100 through the DITO App and you are a Prime-level member, you earn 2 DITO Points.

   • You will not earn points when purchasing boosters, app subscriptions, or MSF using load balance.

   • The points earning rules above are the minimum points a subscriber can earn. DITO reserves the right to increase the points earning rules for business and campaign strategies, tactical, seasonal, and targeted offers.

   • Membership level check or refresh refers to the determination of whether a subscriber is eligible for a tier upgrade. For Postpaid subscribers, this is conducted every 6 months.

2. Earn Points by Updating Your Rewards Profile

   Earn 5 DITO Rewards Points when you update your Rewards Profile for the first time through the DITO App. Updating your Rewards Profile is optional. You may provide:

   • Birth Year

   • Gender

   • Marital Status

   • Occupation

   • Hobbies and Interests

3. Earn Points by Switching to DITO

   You can earn 30 DITO Points only once when you switch from another network to DITO through Mobile Number Portability (MNP). If you port out and later port in to DITO again using the same mobile number, you will not earn the 30-point MNP reward again.

4. Points Earning on Discounted Products

   You are not eligible to earn Points on discounted products, including:

   • Promo/booster products purchased through the app or web channels.

   • Promo/booster products purchased from e-commerce platforms such as GCash, Maya, Shopee, Lazada, and similar platforms.

5. Points Earning Based on Account Status

   Only Postpaid accounts with status “active” or “partial” are eligible to earn points. Inactive, suspended, or terminated accounts do not earn points. Account status is evaluated at the time the transaction is created, not when the transaction is posted.

   Account Status	Eligible for Points	Notes
   Active	Yes	Fully eligible
   Partial with outstanding balance	Yes	Partial eligible
   Inactive	No	Not eligible
   Suspended or terminated	No	Not eligible

Subscribers can monitor their points history, such as earning, usage, and expiration details on the following channels:

A DITO Rewards Point is equivalent to P1.00.

You can use your DITO Rewards Points to redeem items from the Rewards Catalog, pay your monthly subscription fee (MSF), pay or redeem DITO postpaid services such as app subscriptions and boosters, and share points with another DITO subscriber.

1. Redeem Rewards

   You can use your DITO Points to redeem rewards available to your Membership Level through the DITO Rewards Catalog in the DITO App. You must have enough points to redeem your chosen reward.

   Membership Level	Rewards Available
   Starter	Telco Rewards
   Lite	Telco Rewards
   Classic	Telco Rewards
   Prime	Telco & Non-telco Rewards
   Elite	Telco & Non-telco Rewards
   VIP	Telco & Non-telco Rewards

   • Telco Rewards include available DITO telco rewards.

   • Non-Telco Rewards include available vouchers, dining, shopping, gaming, digital vouchers, experiences, local favorites, donations, and other participating offers.

   How to Redeem

   1. Open the DITO App and log in using your DITO mobile number and password.

   2. Tap “Rewards” on the homepage.

   3. Browse the available rewards in the Rewards Catalog.

   4. Choose your preferred reward and tap “Redeem.”

   5. Enter the One-Time PIN (OTP) sent to your DITO mobile number.

   6. Once successful, you will receive an SMS and in-app notification confirming your redemption.

2. Redeem DITO Products & Services using Points

   Use your DITO Rewards Points to pay your monthly subscription fee (MSF) or pay/redeem eligible DITO postpaid services such as app subscriptions and boosters through the DITO App.

   How to Redeem Promos, Boosters, App Subscriptions, and Pay Bill

   1. Choose “Pay with DITO Points” as the payment method.

   • Redemption made using DITO Rewards Points will not earn DITO Rewards Points.

   • Auto Pay products cannot be redeemed using DITO Rewards Points.

   • The deduction of points should be real-time after a successful redemption.

3. Share Your Points

   You can share your DITO Points with another active DITO subscriber through the DITO App. You can share at least 1 Point, subject to the program's sharing limits. Points with the earliest expiration date are shared first, and the original expiration date remains the same after transfer.

   How to Share Points:

   1. Log in to the DITO App using your DITO mobile number and password.

   2. On the homepage, tap “Rewards.” Scroll down to see DITO Share Points and tap “Share points now.”

   3. Enter the receiver’s DITO mobile number and the points you would like to share.

   4. A text and app notification will be sent to confirm the successful sharing transaction.

Your Points have different validity periods depending on how you earned them and your membership level.

1. Points earned from Boosters and MSF have the following validity periods:

   Membership Level	Points Validity
   Starter	1 month
   Lite	3 months
   Classic	3 months
   Prime	3 months
   Elite	6 months
   VIP	12 months / 1 year

2. Points earned from campaigns, Rewards Profile updates, and MNP are valid for 3 months.

3. When you redeem or share points, the points with the shortest remaining validity are used first.

4. You can check your points expiration details through the DITO App, and DITO will also send notifications for expiring points.

Some points have sharing restrictions, and monthly limits apply when sending or receiving Points.

1. Points That Cannot Be Shared

   Some Points cannot be shared with other DITO subscribers, but you can still use them for your own transactions such as:

   • Points earned from your first Rewards Profile

   • Points earned through Mobile Number Portability (MNP)

2. Monthly sharing limits

   You can send points up to 5 times per month, with a total limit of 500 points per month, and receive points up to 5 times per month, with a total limit of 500 Points per month.

DITO may correct, reverse, deduct, or claw back Points that were credited incorrectly due to system or technical issues, invalid transactions, fraudulent activity, or other transactions that are later found to be invalid or non-compliant with the approved program mechanics.

Only the incorrectly awarded points will be adjusted. Validly earned points will not be affected. For questions about a points adjustment, subscribers may contact official DITO Customer Support channels.

DITO Rewards is DITO’s loyalty program that gives active DITO Home (FWA) Prepaid subscribers points, rewards, discounts, and other benefits based on their membership level and qualified transactions.

As a DITO Home (FWA) Prepaid subscriber, you can earn DITO Points, check your points balance, redeem rewards, use points to pay for selected DITO products and services, and share points with other DITO subscribers.

By using DITO Rewards, you agree to the latest program mechanics posted by DITO.

All DITO Home (FWA) Prepaid subscribers are automatically enrolled in DITO Rewards when they activate their DITO service. No separate registration is required.

Your DITO mobile number serves as your Rewards membership ID. If you replace your SIM through a DITO Experience Store and keep the same mobile number, your earned points may be carried over.

Membership Levels

New subscribers are automatically assigned to Starter Level for their first 150 days. Starting on the 151st day, their Membership Level is determined based on their total qualified spend from activation.

Your membership level is reviewed or refreshed every 3 months for prepaid subscribers.

If your DITO Home (FWA) Prepaid account remains inactive for more than 120 days because you do not top up or purchase a promo, your membership level will be reverted to Starter.

You can earn DITO Points in different ways, and points are credited in real time.

1. Earn Points by Buying Load and Promos

   The Points you earn depend on your membership level and where you make your purchase.

   Purchase Channel	Starter	Lite	Classic	Prime	Elite	VIP
   DITO App / MyDITO	0.5%	0.5%	1%	2%	2%	4%
   Other channels*	0.5%	0.5%	0.5%	1%	1%	1%

   *Other channels include DITO Experience Stores, retail partners, digital partners, and e-commerce platforms.

   Example: If you purchase ₱100 worth of load through the DITO App and you are a Prime-level member, you earn 2 DITO Points.

   You will not earn points when you purchase load or promos using your existing load balance. Autopay promos paid using load balance also do not earn Points.

2. Earn Points with COMBO PAY

   With Combo Pay, you can combine your DITO Points with your load wallet or cash to purchase a promo.

   • If you combine points with your load wallet, you will not earn DITO Points from the transaction.

   • If you combine points with cash through supported third-party payment channels, you will earn DITO Points based only on the cash amount paid.

3. Earn Points by Updating Your Rewards Profile

   Earn 5 DITO Rewards Points when you update your Rewards Profile for the first time through the DITO App. Updating your Rewards Profile is optional. You may provide:

   • Birth Year

   • Gender

   • Marital Status

   • Occupation

   • Hobbies and Interests

4. Earn Points by Switching to DITO

   You can earn 30 DITO Points only once when you switch from another network to DITO through Mobile Number Portability (MNP). If you port out and later port in to DITO again using the same mobile number, you will not earn the 30-point MNP reward again.

Subscribers can monitor their points history, such as earning, usage, and expiration details on the following channels:

A DITO Rewards Point is equivalent to P1.00.

1. Redeem Rewards

   You can use your DITO Points to redeem rewards available to your Membership Level through the DITO Rewards Catalog in the DITO App. You must have enough points to redeem your chosen reward.

   Membership Level	Rewards Available
   Starter	Telco Rewards
   Lite	Telco Rewards
   Classic	Telco Rewards
   Prime	Telco & Non-telco Rewards
   Elite	Telco & Non-telco Rewards
   VIP	Telco & Non-telco Rewards

   • Telco Rewards include open data and app data packs.

   • Non-Telco Rewards include available vouchers, dining, shopping, gaming, digital vouchers, experiences, local favorites, donations, and other participating offers.

   How to Redeem

   1. Open the DITO App and log in using your DITO mobile number and password.

   2. Tap “Rewards” on the homepage.

   3. Browse the available rewards in the Rewards Catalog.

   4. Choose your preferred reward and tap “Redeem.”

   5. Enter the One-Time PIN (OTP) sent to your DITO mobile number.

   6. Once successful, you will receive an SMS and in-app notification confirming your redemption.

2. Redeem Load and Promos Using Points

   Use your DITO Rewards Points to redeem load starting at ₱5 and selected promos through the DITO App and MyDITO.

   1. Use Points to Buy Load

      1. Log in to the DITO App.

      2. Tap Buy Load.

      3. Enter your DITO mobile number and select your load denomination.

      4. Tap Buy Load.

      5. Choose Pay with DITO Points.

      6. Receive confirmation through SMS and in-app notification.

   2. Use Points to Buy Promo

      1. Log in to the DITO App.

      2. Tap Buy/Manage Promo.

      3. Select your desired promo and tap Buy Promo.

      4. Choose Pay with DITO Points.

      5. Receive confirmation through SMS and in-app notification.

   3. Use Points to Buy Promos with COMBO PAY

      With COMBO PAY, you can combine your DITO Points with your load wallet or cash to purchase an eligible promo through the DITO App or MyDITO.

      1. Log in to the DITO App or MyDITO.

      2. Choose your desired promo and tap “Buy Promo.”

      3. Select COMBO PAY as your payment method, then choose how much to pay using DITO Points and your load wallet or cash.

      4. Complete the payment and receive an SMS and in-app notification once the transaction is successful.

      Please note: If you use points together with your load wallet, you will not earn points from the transaction. If you combine points with cash through supported third-party payment channels, you will earn points based only on the cash amount paid.

3. Share Your Points

   You can share your DITO Points with another active DITO subscriber through the DITO App. You can share at least 1 Point, subject to the program's sharing limits. Points with the earliest expiration date are shared first, and the original expiration date remains the same after transfer.

   How to Share Points:

   1. Log in to the DITO App using your DITO mobile number and password.

   2. On the homepage, tap “Rewards.” Scroll down to see DITO Share Points and tap “Share points now.”

   3. Enter the receiver’s DITO mobile number and the points you would like to share.

   4. A text and app notification will be sent to confirm the successful sharing transaction.

Your Points have different validity periods depending on how you earned them and your membership level.

1. Points earned from Load, Promos, Boosters, and MSF have the following validity periods:

   Membership Level	Points Validity
   Starter	1 month
   Lite	3 months
   Classic	3 months
   Prime	3 months
   Elite	6 months
   VIP	12 months / 1 year

2. Points earned from campaigns, Rewards Profile updates, and MNP are valid for 3 months.

3. When you redeem or share points, the points with the shortest remaining validity are used first.

4. You can check your points expiration details through the DITO App, and DITO will also send notifications for expiring points.

Some points have sharing restrictions, and monthly limits apply when sending or receiving Points.

1. Points That Cannot Be Shared

   Some Points cannot be shared with other DITO subscribers, but you can still use them for your own transactions such as:

   • Points earned from your first Rewards Profile

   • Points earned through Mobile Number Portability (MNP)

2. Monthly sharing limits

   You can send points up to 5 times per month, with a total limit of 500 points per month, and receive points up to 5 times per month, with a total limit of 500 Points per month.

DITO may correct, reverse, deduct, or claw back Points that were credited incorrectly due to system or technical issues, invalid transactions, fraudulent activity, or other transactions that are later found to be invalid or non-compliant with the approved program mechanics.

Only the incorrectly awarded points will be adjusted. Validly earned points will not be affected. For questions about a points adjustment, subscribers may contact official DITO Customer Support channels.