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YOUR ALL-AROUND HOME WIFI

How to activate step image

Steps to activate your Sim & Modem:

1

Insert DITO Home SIM into your phone.

2

Download the DITO App & click SIM Registration. Take note of your DITO Home SIM Number for loading.

3

Wait for SIM activation confirmation via SMS.

4

Sign in to the DITO App using your DITO Home SIM number and update your profile.

5

Insert registered DITO Home SIM into the modem.

6

Plug the modem in & connect to your DITO Home WOWFI Prepaid Modem.

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Steps to change WiFi name & Password:

1

Connect to your modem’s WiFi

2

Open the internet browser & go to 192.168.8.1

3

Log in with the default password on the modem

4

Go to ‘WiFi Settings’ to change your WiFi Name and Password

Please ensure that you have purchased our modem before subscribing to any of our monthly promos.

Steps to Top Up your Modem:
1

Log in to the DITO App using your DITO Home Prepaid number.

2

On the App Home Page, select "Buy Promo.”

3

Choose the desired promo and confirm the purchase.

4

You will receive confirmation via the app and SMS.

Available On:

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Frequently Asked Questions

What is DITO Home WOWFI Prepaid?

DITO Home WOWFI Prepaid is the latest broadband offering of DITO Home, which utilizes the latest 5G technology to deliver up to 100Mbps download speed at a very affordable price point.

What are the maximum and minimum speeds for the DITO Home WOWFI Prepaid?

The maximum download speed is 100MBPS, while the minimum speed is 10MBPS at 80% reliability.

Please note that your actual speed may vary depending on your location and other factors affecting your coverage.

What are the promo loads available with my DITO Home WOWFI Prepaid?

You can choose from the following promos:

  1. Php 790 – UNLI5G data for 30 days (w/ Bonus 50GB 4G Data)
  2. Php 490 – 80GB for 30 days with data rollover (w/ Bonus 30GB 4G Data)

Does my DITO Home Prepaid SIM have an expiry date?

Yes, your SIM card may expire after 120 days of no loading. We encourage you to regularly reload and subscribe to our promos to keep your SIM active.

Can I continue using the BONUS 4G data if I run out of 5G data?

No, the 4G data is provided as a “back-up” in case there is no 5G signal in your area, to ensure a smooth experience.

How do I register my SIM for the DITO Home WOWFI Prepaid promos?

To register your SIM, follow these steps:
  1. Insert your DITO Home SIM into your phone.
  2. Download the DITO App & click SIM Registration. Take note of your DITO Home SIM Number for loading.
  3. Wait for SIM activation confirmation via SMS.

Do I need to update my profile via the DITO App?

Yes, please update your profile by following these steps:

  • Go to ‘More’ at the bottom of the app.
  • Select ‘My Profile’ and tap ‘Edit’.
  • Update your details, such as your name, date of birth, and alternate contact number.
  • You’ll be prompted to verify your other contact number and email address for confirmation.

What can I do with the DITO App for my DITO Home WOWFI Prepaid?

  • Track your usage and current promos
  • Subscribe to new promos and buy load
  • Redeem rewards
  • Link and manage your other DITO accounts

Does my device have a warranty?

Yes, your device is covered by a warranty. Keep in mind that the return will be subject to review, and the warranty does not cover any customer-induced damage.

I’m not getting any connection with my DITO Home WOWFI Prepaid. What should I do?

Please check the following:

  • SIM Registration: Ensure your SIM card is registered upon receipt of the device.
  • Promo Load/Starter Kit: Verify if your promo load or starter kit data has expired. Register for a promo via the DITO app if needed.
  • Device Placement: Move the device closer to a window or away from appliances that emit electric waves, such as microwaves, radios, refrigerators, or TVs.
  • Modem Restart: Try restarting the modem.
  • 5G Coverage: Confirm that your area is covered by a 5G site. The DITO Home WOWFi Prepaid is only supported in areas with confirmed 5G coverage, as performance cannot be guaranteed otherwise.

How can I optimize my DITO Home WOWFI Prepaid?

Follow these tips to ensure optimal performance:

  • Keep your modem clean and ensure its ventilation is free from dust.
  • Turn off the power adapter when the modem is not in use.
  • Use your DITO Home device only indoors and avoid taking it outside. Avoid plugging the device into areas that could cause damage.
  • Avoid dropping your modem or exposing it to water.
  • Do not place the modem inside cabinets or other enclosed spaces to ensure proper airflow and performance .

You may also reach us out
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