What are the types of your personal information that we process? 

Personal information refers to information that identifies or can be linked to you, a natural person. The personal information that we process includes:

Identification information, such as name, gender, salutation, date and place of birth, ID type and number, tax identification number, customer segment, nationality, email address, home address (province, city or municipality, district, ZIP code), mobile and telephone number, and specimen signature;

Transaction information, such as preferred billing address, subscription type (whether prepaid or postpaid), and plan type;

Service information, such as details of calls, SMS, and information usage;

Device information, such as the IP address of your mobile device or the computer you use, the IMEI of your mobile device, device brand and model, operating software or system version, and the pages you visit on our websites and apps;

Network information, such as your network performance experience, diagnostic information, signal strength, dropped calls, information failures, and other network performance issues;

Location information, if you are using Location-based services;