Average broadband speed of 55mbps and minimum speed of 3Mbps at 80% reliability
Get your work done at the speed of 5G with
DITO Home 5G Postpaid
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Enjoy up to 500Mbps+ internet speed for less than P1,000 monthly!
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Go for an UNLIMITED DATA plan or a data-capped plan with 200GB monthly! Plus, get a bonus 30-day subscription to Prime Video!
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5G modem/router bundled into your monthly fee!
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Up to 500+ Mbps with average broadband speed of 55Mbps and minimum speed of 10Mbps at 80% reliability
All You Need to Know about DITO Home Wifi Postpaid
HOW TO APPLY
GENERAL
INQUIRIES
USER GUIDE
BILLING &
PAYMENT
DITO
REWARDS
Where can I download the Subscriber Application Form (SAF) and view the Terms and Conditions?
What is DITO Home 5G Postpaid?
Aside from being postpaid, what’s the difference between this and your prepaid service?
Where is the DITO Home 5G Postpaid service available?
Do I need to provide any documents if I sign up?
1) One valid ID
2) A proof of billing
Proof of billing includes the following:
1. Utility bills (i.e. water, electricity, internet, landline, mobile phone, association dues)
2. Bank-issued documents (bank statements, credit card bills)
3. Others: Club membership SOA, insurance premium SOA, barangay certificate of residence, notarized lease of contract, Pag-Ibig Housing SOA, airway bill/proof of shipping
What are the DITO Home 5G Postpaid offers?
There are two DITO Home 5G monthly plans -- one is a data-capped plan and the other delivers UNLIMITED DATA!
- Both plans include a 30-day Prime Video subscription (For subscriptions January 26, 2023 onwards)
- Both plans earn DITO Rewards points whenever you pay your bill – which you can redeem for other goodies!
- The data-capped plan (Plan 990) supports data rollover - Leftover data from the previous billing cycle can be carried over to the next billing cycle, but not beyond that.
Where can I apply and avail of the DITO Home 5G Postpaid service?
Here are the DXS stores:
NCR
- Glorietta
- Greenhills
- Robinsons Galleria
- SM Manila
- SM Megamall
- SM North EDSA
- SM Southmall
- Udenna Tower
Metro Cebu
- Robinsons Galleria Cebu
- SM City Cebu
South Luzon
- Robinsons Galleria South
- SM City Bacoor
Davao
- SM City Ecoland
- SM City Lanang
* You can call the 185 hotline
* You can approach the DITO booth in your community
How to set up and activate your DITO Home 5G Modem/Router?
- Carefully unbox your DITO Home 5G Modem/Router and connect the power adapter to the device.
- Plugin the power adapter into your electric outlet. Your DITO Home 5G Modem/Router should automatically power up with the power indicator lighting up.
- If your DITO Home 5G Modem/Router does not automatically turn on, locate the power button on the device and manually switch it on.
- Please wait for your DITO Home 5G Modem/Router to finish powering up and for the 5G signal indicator LED to turn green.
How to download the DITO APP?
- Connect your mobile device to your DITO Home 5G Modem/Router network using the default username and password printed on the product label of the device.
- Download the DITO APP on your mobile device from this link (https://bit.ly/getDITOApp) or via the Apple App Store, the Google Play Store, or Huawei AppGallery.
- Sign in to the DITO APP using the initial credentials that were sent to you via SMS and email.
- Use the DITO APP to track your data usage and to contact our Customer Service team in case you encounter any problems.
Download your Modem/Router’s Quick Start Guide
- MC801A
- Unilink 200
- ZLT X21
How to change the WiFi password on your DITO Home 5G Modem/Router
- Wired method: Connect your computer to the DITO Home 5G Modem/Router via LAN (RJ-45) cable while the modem is on.
- Open your web browser and enter 192.168.8.1 on the address bar to connect to the DITO Home 5G Modem/Router's device management page.
- If you do not have a LAN cable, you may also reach the device management page wirelessly through your mobile device’s web browser, while connected to your DITO Home 5G Modem/Router.
- Log in using the username and password printed on the modem’s product label.
- Locate the WiFi settings and change the password or the network name (SSID) as desired.
- Save your settings and exit.
- Reconnect to your modem and log in with your new password.
- You have successfully connected to your modem using your new password.
When do I pay the 1 month service fee upfront charge?
Can I pay the upfront fee before the DITO Home 5G is installed at my installation address?
When does the data allocation on the data-capped DITO Home 5G Postpaid 990 Plan replenish?
What if I run out of data between my billing cycles for the data-capped DITO Home 5G Postpaid 990 Plan?
If you run out of data between your billing cycles, you can get more by availing of the Booster Promo on the DITO APP, which will be charged to your next bill directly. You can find out more about the Booster Promo below:
Postpaid Booster Promo (with DITO Rewards & data rollover)
- The Booster Promo is valid for 30 days
- Multiple Boosters can be availed as long as these are supported by your credit limit
- If multiple Booster Promos are availed, the data validity of the older Booster Promo will extend to the end of the validity of the newer Booster Promo
What if I don’t subscribe to a Booster Promo after running out of data on the data-capped DITO Home 5G Postpaid 990 Plan?
What if I have data from both my data-capped DITO Home 5G Postpaid 990 Plan and my Booster Promo, which one gets used up first?
What happens if I terminate my postpaid subscription before the end of my contract period?
- Pre-termination Fee (PTF) = MSF x remaining number of months
What happens if I complete my 24-month contract period?
Where can I monitor my data usage for the data-capped DITO Home 5G Postpaid 990 Plan?
Where can I pay my bill, and how?
1. DITO Experience Stores
2. Via DITO APP online payment
- Debit or Credit Card (Visa, Mastercard and JCB)
- GCash
- Maya
- GrabPay
- ShopeePay
- WeChat Pay
3. Pay & Go payment kiosk
What is my bill due date?
How do I view and download my bill on the DITO APP?
My account was disconnected while I still had some data left on my data-capped DITO Home 5G Postpaid 990 Plan -- will my data still be there once I’m reconnected?
Can I switch from DITO Home 5G Postpaid to Prepaid or vice versa?
How will I receive my bill?
How do I earn DITO Rewards with my Postpaid Plan?
How many points do I earn with each payment?
Where can I redeem my DITO rewards?