DITO for every kind of budget
PLAY IT
DATA ALLOCATION
8GB
*7GB Access to PLAY IT apps
*1GB Bonus All-access data
LIVE IT
DATA ALLOCATION
8GB
*7GB Access to LIVE IT apps
*1GB Bonus All-access data
WORK IT
DATA ALLOCATION
8GB
*7GB Access to WORK IT apps
*1GB Bonus All-access data
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Frequently Asked Questions
What are the inclusions of a DITO Starter Pack?
The DITO Starter Pack offers the following inclusions:
- Up to 25GB of Bonus Data
- Unlimited text to all networks
- Unlimited DITO to DITO voice and video calls.
- 100 minutes of calls to other networks.
How much is the DITO Starter Pack?
You can avail of our DITO Starter Pack for only PHP 39.
Where can I avail of a DITO Starter Pack?
You can avail of our DITO Starter Pack via the following channels:
- DITO official store on Shopee, Lazada, and Tiktok Shop
- E-Shop in our DITO APP
- DITO Experience Stores
- Retail Partners: 7-Eleven, M-Lhuillier, Cebuana Lhuillier, and Robinsons Department Stores
- Authorized distributors and retailers
How do I get the 25GB DITO Starter Pack Data?
You can acquire the full data allowance by following these steps:
- Activate your SIM to receive 3GB of data, valid for 5 days.
- Activate your SIM to receive an additional 3GB of 5G data, valid for 5 days. This 5G data can only be utilized by subscribers with 5G phones in designated 5G covered areas, including NCR, Cebu City, Mandaue City, Davao City, Angeles, San Fernando (Pampanga), San Pedro (Laguna), Bacoor City (Cavite), and Bacolod City (Negros Occidental).
- Download the DITO APP, sign in, update your profile, and receive 4GB of data, valid for 3 days.
- Subscribe to any Level Up pack (excluding Auto Pay and Advance Pay) on the same day you activate your SIM to obtain 3GB of data, valid for 3 days.
- Subscribe to a Level-Up promo and receive an additional 1GB of data, valid for 7 days. This free 1GB is applicable to your first 12 Level Up subscriptions, totaling 12GB of data.
What are the 5G DITO Coverage Areas?
You can acquire the full data allowance by following these steps:
- Activate your SIM to receive 3GB of data, valid for 5 days.
- Activate your SIM to receive an additional 3GB of 5G data, valid for 5 days. This 5G data can only be utilized by subscribers with 5G phones in designated 5G covered areas, including NCR, Cebu City, Mandaue City, Davao City, Angeles, San Fernando (Pampanga), San Pedro (Laguna), Bacoor City (Cavite), and Bacolod City (Negros Occidental).
- Download the DITO APP, sign in, update your profile, and receive 4GB of data, valid for 3 days.
- Subscribe to any Level Up pack (excluding Auto Pay and Advance Pay) on the same day you activate your SIM to obtain 3GB of data, valid for 3 days.
- Subscribe to a Level-Up promo and receive an additional 1GB of data, valid for 7 days. This free 1GB is applicable to your first 12 Level Up subscriptions, totaling 12GB of data.
If I redeem the DITO Starter Pack data from my SIM, which data will be used up first?
Your data wallet will start using the data with the shortest validity first. You can keep track of the validity of your
DITO Starter Pack data inclusions through the DITO APP.
Can I share the DITO Starter Pack data with other DITO numbers?
No, your DITO Starter Pack data cannot be shared with any DITO number.
Can I extend the validity of the DITO Starter Pack inclusions by subscribing to other promos?
No. The DITO Starter Pack inclusions will expire accordingly. You can keep track of the validity of your DITO Starter
Pack data inclusions through the DITO APP.
Can I subscribe to promos even if my DITO Starter Pack inclusions haven’t expired yet?
Yes. Your new promo subscription will activate upon availment, but consumption of data, calls, and texts will
be based on the shortest validity. Example: If you subscribe to a 30-day promo while you still have remaining
DITO Starter Pack inclusions expiring in 2 days, your DITO Starter Pack inclusions will be consumed first.
Your usage will shift to the newly subscribed promo once you have fully consumed your DITO Starter Pack
inclusions.
How do I activate the DITO Starter Pack?
First, you must register your SIM. Go to SIM Registration - DITO Telecommunity to be guided on how to register your SIM. Once you have successfully registered, your SIM will activate.
Where can I avail load and promos for my DITO Starter Pack?
You can avail of the regular load and promo via the DITO APP, DITO Experience Stores, partner retail stores, Lazada, and Shopee.
Where can I check the available balance and validity of my bonus and promo data?
You can check your Data, Load, and Text balance and validity on your DITO APP.
Who is eligible to avail the DITO Super Saver promos?
The DITO Super Saver promos are available to ALL DITO mobile prepaid subscribers.
How can I avail the DITO Super Saver promos?
You can purchase the DITO Super Saver promos through the DITO App.
What are the benefits of the DITO Super Saver promos?
The DITO Super Saver promos offer long-validity, all-in-one subscriptions that include BIG (all-access) data, calls and texts, access to Prime Video Mobile, and validity options of 90, 180, and 365 days, providing great value and convenience.
I currently have a DITO Super Saver subscription. Can I resubscribe to the same offer?
Yes, you can avail same DITO Super Saver subscription. Any remaining all-access data and consumable minutes to other mobile networks will rollover to your new subscription, and the validity will be adjusted based on the subscription with the longest validity.
I currently have a DITO Super Saver subscription. Can I avail a different DITO Super Saver subscription?
Yes, you can avail a different DITO Super Saver subscription even while you are currently subscribed to another one. Any remaining all-access data and consumable minutes to other mobile networks will roll over to your new subscription, and the validity will be adjusted based on the subscription with the longest validity.
I am currently subscribed to a regular DITO Level-Up promo. Can I avail a DITO Super Saver and vice versa?
Yes, you can avail a DITO Super Saver promo even while you are currently subscribed to a regular DITO Level-Up promo, and vice versa. However, any remaining consumable data and calls will not roll over and will expire according to their respective validity periods.
Can I subscribe to DITO Auto Pay while I have a DITO Super Saver subscription, and vice versa?
No, you cannot subscribe to DITO Super Saver if you are currently have a DITO Auto Pay subscription, and vice versa.
I have data from different promo subscriptions. Which data will be consumed first?
If you have multiple promo subscriptions and your data allowances are in separate data wallets, the data from the subscription with the shortest validity will be consumed first.
How many times can I purchase the DITO Super Saver promos?
You can avail any of the DITO Super Saver promos multiple times within the promo period.
Is the data inclusion of the DITO Super Saver promos shareable?
Yes, the all-access data is shareable with other DITO mobile prepaid subscribers.
Can I view my remaining data allowance?
Yes, you can view your remaining data allowance via your DITO App or MyDITO account.
How will I know if I have low data allowance remaining?
You will receive notifications when you reach certain thresholds: 100GB, 50GB, 10GB, 5GB, 3GB, 1GB and 500MB.
How will I know if I have low allowance remaining for calls to other mobile networks?
You will receive notifications when you reach certain thresholds: 60 minutes, 30 minutes and 10 minutes.
What happened to the DITO Advance Pay promos?
The DITO Mobile Prepaid Advance Pay promos have already ended. If you still have an active Advance Pay subscription, you can continue enjoying its benefits until it expires. If you’re looking for a long-term promo, we recommend checking out our DITO Long Expiry promos on GCash. For just ₱599, you’ll get 40GB of data, plus calls and texts, all valid for a full year! Aside from that, we also have other DITO Mobile Prepaid promos that offer great value. You can find these on the DITO App, sari-sari stores, or other e-channel platforms. Explore them today and enjoy more from DITO!
What are the Level-Up Socials promos?
The DITO Level-Up Socials promos allow you to enjoy both all-access data and app-based data (for Facebook, Messenger, IG, WhatsApp and Threads).
What are the inclusions in the Level-Up Socials Promos?
Who is eligible to avail the DITO Level-Up Socials promos?
DITO Level-Up Socials promos are available to ALL DITO mobile prepaid subscribers.
How can I avail the DITO Level-Up Socials promos?
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You can purchase the DITO Level-Up Socials promos in the DITO App (Buy Promo🡪Level-Up Socials Tab), DITO Authorized Retailers and Partner Stores and DITO Experience Stores starting April 19, 2024 .
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Starting May 21, 2024, Level-Up Socials 70 and Level-Up Socials 50 can be availed via the Gcash App.
I have data from different promo subscriptions. Which data will be consumed first?
If you have multiple promo subscriptions and your data allowances are in separate data wallets, your subscription with the shortest validity will be consumed first.
Are the data inclusions of DITO Level-Up Socials promos eligible for rollover if they are not fully consumed?
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For Level-Up Socials 20, 50 and 70 promos, the remaining all-access data and app-based data will not rollover to your new subscription.
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For Level-Up Socials 299, 399, 499 and 599 promos, only the remaining all-access data will roll over to your new subscription, and the expiration will be adjusted based on your subscription with the longest validity. The app-based data will not rollover.
Are the data inclusions of DITO Level-Up Socials promos shareable?
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For Level-Up Socials 20, 50 and 70 promos, both the all-access data and app-based data are not shareable.
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For Level-Up Socials 299, 399, 499 and 599 promos, only the all-access data is shareable.
How many times can I purchase the DITO Level-Up Socials promos?
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You can avail any of the DITO Level-Up Socials Promos multiple times within the promo period.
Am I eligible to join or purchase the Unli 5G DATA Pack?
You are eligible to purchase the UNLI 5G DATA Promo if you are in a 5G area for more than 24 hours. You must be using a DITO 5G compatible device (can be viewed in the DITO website) and within the 5G Coverage areas (NCR, Bacolod City, Batangas City, Cebu City, Mandaue City, Davao City, San Pedro Laguna, Bacoor, Cavite)
What if I am in a non-5G area, will I be able to use my UNLI 5G data?
No, you will not be able to use it since Unlimited 5G Data can only be used in areas with 5G network coverage.
If you are in a non-5G area, the data from your high-speed data wallet will be consumed first.
What if I am already an existing DITO Level-Up Pack subscriber, am I still eligible for the UNLI 5G DATA?
Existing DLU subscribers are eligible to purchase the Unli 5G Promo on their next DLU purchase. As long as they follow the promo pre-requisites (Subscriber is in a 5G area for more than 24 hours, DITO 5G compatible handset, 5G Dito Coverage Area), then there should be no problem.
How will I know if I’m in a 5G zone and is already connected to DITO’s 5G network?
You'll know if you're in a 5G coverage area since most 5G-enabled devices will show a 5G signal name or icon beside the signal strength indicator of the mobile phone. To know if your device is 5G-capable, you can check the specification on the mobile device settings to see if there's a 5G option in the network settings on your phone.
What are the 5G DITO Coverage Areas?
DITO 5G Network is Available in NCR, BACOLOD CITY, BATANGAS CITY, CEBU CITY, MANDAUE CITY, DAVAO CITY and selected areas in Laguna and Cavite.
Can the consumable data be shared or transferred to other DITO numbers?
No, the consumable data received from this promo is not shareable. It can only be used by the subscriber who purchased the Unli 5G data.
Is the Unli 5G DATA given an open data? How long is its validity?
Yes, the Unli 5G data is open access and can be used for any app/website. It is valid for 7, 15, and 30 days depending on which pack you purchase.
Which data will be consumed first from my wallet?
Based on usage hierarchy, your data with the shortest validity will be consumed first. If you are in a 5G area, data from your unlimited 5G wallet will be consumed first.
Is the consumable data in the Unli 5G promo open data eligible for rollover if not fully consumed?
For the UNLI 5G open data, the remaining balance in the consumable data will not be eligible for rollover and will be forfeited if left unused.
Are the high-speed data and the 5G UNLI data stored in separate wallets?
Are the high-speed data and the 5G UNLI data stored in separate wallets?
What are the available DITO App Booster Packs and how is it different with the current data packs?
We have 3 available DITO App Booster Packs - the Live It App Booster Pack, the Play It App Booster Pack, and the Work It App Booster Pack.
The DITO App Booster Packs are add-on data packages designed to give you access to apps most relevant to your needs.
What are the apps included in the Live It App Booster Pack?
The Live It App Booster Pack includes Facebook, Messenger, Instagram, WhatsApp, Viber, YouTube, Tiktok, Twitter, Lazada, and Shopee.
What are the apps included in the Play It App Booster Pack?
The Play It App Booster Pack includes HBO GO, Vivamax, WeTV, YouTube, Mobile Legends, Call of Duty, AOV, Facebook, Messenger, Instagram, Tiktok, Viber, and Twitter.
What are the apps included in the Work It App Booster Pack?
The Work It App Booster Pack includes YouTube, Viber, WhatsApp, Facebook, Messenger, Google Maps, Waze, Lalamove, and Grab.
How much are DITO App Booster Packs? How many GBs are included and how long is the validity?
The DITO App Booster Packs are priced at P50. It can be a stand-alone data package or an add-on to DITO Level-Up Packs.
If you are subscribed to a DITO Level-Up Pack, the DITO App Booster Pack's validity will end at the same time as your DITO Level-Up Pack or 7 days after subscription, whichever is longer. It comes with 7GB app-specific access + 1GB open access data.
If you don't have any active DITO Level-Up Pack subscription with your current prepaid number, you can choose to subscribe to a 7-day pack: 7GB app-specific access + 1GB open access data or a 10-day pack: 5GB app-specific access + 1GB open access.
What is the promo period of the DITO App Booster Packs?
Promo runs from April 27, 2022 to May 31, 2022 only.
How can I avail of the DITO App Booster Packs?
DITO App Booster Pack is exclusively available for select DITO subscribers who have received SMS notifications. If you did not receive an SMS notification, we recommend that you avail any of our DITO Level Up Packs instead.
I did not receive an SMS regarding the DITO App Booster Packs. How can I avail of it?
I did not receive an SMS regarding the DITO App Booster Packs. How can I avail of it?
Can I resubscribe to the DITO App Booster Packs even if my current DITO App Booster Pack subscription has not expired yet?
Yes, you can resubscribe to the DITO App Booster Packs even if you still have a current DITO App Booster Pack subscription, however, inclusions will not stack and rollover to the expiry date of your new subscription. Consumption of data will be based on the shortest validitiy. You can monitor the respective expiration dates of your multiple subscriptions via the DITO APP.
I am currently subscribed to a DITO Level-Up Pack. Can I subscribe to the DITO App Booster Packs?
I am currently subscribed to a DITO Level-Up Pack. Can I subscribe to the DITO App Booster Packs?
I am currently subscribed to a DITO App Booster Pack. Can I subscribe to DITO 99/DITO 199?
Yes, you can subscribe to DITO 99/DITO 199 even if you are currently subscribed to a DITO App Booster Pack, however, inclusions will not stack and rollover to the expiry date of your new DITO 99/DITO 199 subscription. Consumption of data will be based on the shortest validitiy. You can monitor the respective expiration dates of your multiple subscriptions via the DITO APP.
Can I subscribe to more than one DITO App Booster Pack?
Yes, you can subscribe to more than one DITO App Booster Pack, however, inclusions will not stack and rollover to the expiry date of your new DITO App Booster Pack subscription.
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