As communities in Albay faced disruptions caused by the continued unrest of Mayon Volcano, DITO Telecommunity mobilized emergency connectivity support to help affected residents stay connected with their families and access critical information. The initiative provided free calls, WiFi access, and digital services in evacuation centers, helping bridge communication gaps during a period when reliable connectivity was most needed. The support formed part of DITO's broader commitment to ensuring that communication remains accessible during emergencies and natural disasters.

Beyond restoring connectivity, the initiative sought to provide displaced families with a sense of normalcy and connection while staying in temporary shelters. By enabling communication with loved ones, access to online information, and digital services, DITO helped support communities navigating the challenges brought about by the volcanic activity. The effort reflects the company's belief that connectivity plays a vital role not only in everyday life but also in helping communities remain resilient during times of crisis.

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"In times of crisis, staying connected is not a luxury. It is a lifeline,” stated DITO Telecommunity CEO and President Eric Alberto. “We remain committed to ensuring that no evacuee is left without the means to reach their family or access critical information as we continue to monitor the situation in Bicol”

“This initiative is part of the company’s commitment to public safety and disaster resilience through sustained connectivity programs across the Bicol Region. As local authorities anticipate a further increase in the number of displaced residents from the municipalities of Guinobatan and Camalig, DITO has confirmed it is prepared to scale its emergency resources and deploy additional mobile connectivity units to new evacuation sites as needed.”

“DITO’s network infrastructure in the area remains fully operational, providing the critical foundation needed to sustain and expand these relief efforts. Atty. Adel Tamano, Chief Commercial Officer of DITO, added, “The company continues to closely coordinate with LGU officials and relevant government agencies to ensure seamless communication support for all evacuees and emergency responders on the ground”

Read the Full Stories

• Inquirer: DITO Telecommunity stands with Albay, provides emergency connectivity
  
• NewsWatch: DITO Telecommunity stands with Albay, provides emergency connectivity
• Team P. Cheng: DITO Telecommunity Stands with Albay, Provides Emergency Connectivity