Ask DITO

Meet new Filipino friends from all over the world. Find people that match your interests. Connect and start conversations through live streams on Kumu.

Watch free live streaming content in Kumu via DITO Live It App Booster

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Frequently Asked Questions

What is Kumu?

Kumu is a Filipino video sharing and e-commerce social networking service owned and developed by Kumumedia Technologies, Inc. The social media platform is used to livestream curated programs created by app users and partner brands and as an e-commerce platform for app users and partner brands who want to sell their merchandise online.

Where can I download Kumu?

You can download Kumu from Google Playstore, Apple App Store or any app store available in your mobile device.

Do I need to have internet data to access Kumu?

Yes, you need to have mobile internet data or wifi to access Kumu.

How can I purchase the internet data to access Kumu?

If you're a DITO subscriber, you can purchase your mobile internet data via the DITO Level Up Packages or the DITO App Boosters.

FAQs: All about DITO Home 5G Prepaid

What is the DITO Home 5G Prepaid service?

It's DITO Telecommunity's 5G-based prepaid broadband service that delivers up to 500Mbps internet speed wirelessly, straight to your home.

Wow. In which areas is DITO 5G Home 5G Prepaid available?

DITO Home 5G Prepaid is available in these 506 Barangays across NCR and 51 Barangays in Cebu.

How do I subscribe to the DITO Home 5G Prepaid service?

As a prepaid service you have to purchase a DITO Home 5G Starter Kit. Then, you can top up with any of our DITO Home 5G Prepaid data promos - all valid for 30 days with data rollover* and DITO Rewards that you can redeem for treats!

* Data rollover is for data-capped promos only

 

 

Does a DITO Home 5G Starter Kit come with data already?

Yes, it comes with 50GB of open-access data, also valid for 30 days. It also includes a 30-day subscription to Prime Video.

Great! How much is a DITO Home 5G Starter Pack?

A DITO Home 5G Starter Pack is available for a one-time purchase of P7,990. The starter pack includes:

  • One DITO Home 5G Modem
  • One DITO Home 5G SIM
  • 50GB of open access data
  • A 30-day subscription to Prime Video

That’s better! And how much are the DITO Home 5G Prepaid data promos?

You can choose from two data promo options:

  • Data-Capped Prepaid 590 (100GB) - P590
  • DITO Home Unli 5G 1090 (Unlimited Data) - 1090

All data promos are valid for 30 days with data rollover and DITO Rewards that you can redeem for treats!
 
Data rollover is for data-capped promos only.

Now that sounds like a great deal! Where do I sign up to get a DITO Home 5G Starter Kit?

You can sign up through this online form. Please provide your complete address so that we can check if you’re covered by our 5G network.

Will somebody get in touch with me after I sign up?

Yes, one of our Sales Specialists will get back to you within 24 to 48 hours to check up on your interest in the DITO Home 5G Starter Kit.

What happens if I’m covered by your 5G network?

Our Sales Specialists will give you the good news and check if you’re still interested. If you are, they’ll schedule your DITO Home 5G Starter Kit for installation at the address you provided. If not, don’t worry, no hard feelings!

How about if I’m not covered by your 5G network?

Unfortunately, you won’t be able to purchase the DITO Home 5G Starter Kit at this time. But although your location may not be covered now, it might be in the future since we continue rolling out to more 5G sites. Once your address is covered, our Sales Specialists will be in touch with you.

When do I pay for the DITO 5G Home WiFi Starter Pack?

You pay only once it’s been successfully installed by our Fulfillment Team at the address that you provided. You can pay cash, or installment via BDO Credit Card.

You may also reach us out
via our official social media accounts