Press Release

DITO Telecommunity triumphed in the categories of Upload Speed Experience, Availability, Excellent Consistent Quality, and Core Consistent Quality at the Philippines Mobile Experience Awards, led by Opensignal, an independent mobile analytics company. 

These awards reflect DITO’s commitment to bringing the Filipino ahead with exceptional telecommunications services and affirms its position as a frontrunner in the industry and the fastest-growing telco player. 

DITO was declared most superior in Excellent Consistent Quality, Consistent Quality measures how often users’ experience on a network was sufficient to support common applications’ requirements, with Excellent Consistent Quality looking at those more demanding applications, used by many, such as HD video, group video conference calls and playing games. It takes into account various performance metrics such as download and upload speeds, latency, jitter, packet loss, time to first byte. DITO broke its own records, scoring 58.8% versus Smart Telecommunications’ 56.7%. 

On Core Consistent Quality, DITO showed superiority with a 79.9% rating, knocking off Globe Telecom from the top spot, which only registered 77.7%, thus enabling DITO users to enjoy standard-definition video streaming, web browsing, email use, and photo-sharing. DITO users’ speeds have also risen markedly, beating competitors in Upload Speed Experience, with a score of 5.2Mbps.  

DITO was declared the most superior in Availability for providing the most available network connection in various places where people commonly go, allowing users to access DITO’s network and stay connected more of the time. 

According to DITO Telecommunity Chief Commercial Officer Evelyn Jimenez,” We are happy and proud of these citations as it affirms our innovative approach and investments in 5G technology to enable Filipinos to benefit from greater capacity, wider coverage, and ultra-fast  internet connection speeds. We may be a newcomer, but we are making significant strides towards giving Filipinos an elevated mobile experience.”

Since its entry into the market, DITO has been rapidly expanding its network infrastructure, building almost 7,000 towers and extending coverage to over 700 areas. Most importantly, DITO continues to innovate prepaid and postpaid products and broadband offerings that respond to the needs and lifestyles of consumers. 

Recently, the DITO Mobile Postpaid FLEXPlans were launched, revolutionizing the postpaid market with simple, premium, and friendly-priced plans that provide equal access and opportunities for everyone to reach their digital aspirations. DITO's new mobile postpaid plans feature generous data allocation versus other competitors, UNLI all-net calls & texts and Video Over LTE (ViLTE), which allows subscribers to enjoy unli DITO to DITO video calls with no data charges. Subscribers can also enjoy premium handset offerings, data rollover, fast & easy application process. 

Its latest broadband offering, DITO Home UNLI 5G WiFi, on the other hand, received an overwhelming positive response with more than 30,000 applications following its market launch. DITO Home UNLI 5G is designed to give Filipino households affordable high-speed connectivity with no limits, welcoming everyone to the world of 5G technology that unlocks opportunities to enhance personal, professional, and social activities online.  

“Our commitment to maintaining high standards of network performance and introducing game-changing mobile offerings remain steadfast. We are excited to be on this journey and we are honored that millions of Filipinos are supporting us,” Jimenez said. 

DITO announced that soon it will unveil new prepaid offerings and is eyeing to develop products targeting micro, small, and medium enterprises.

Opensignal Awards - Philippines: Mobile Network Experience Report April 2023, based on independent analysis of mobile measurements recorded during the period Jan 01 - Mar 31, 2023 © 2023 Opensignal Limited.