Ask DITO

Register your DITO SIM in 3 easy steps and claim your bonus data now!

16 January 2023

In support of the government’s fight against online and mobile phone security threats, DITO Telecommunity reminds its nearly 15 million subscribers and potential customers to register their Subscriber Identity Module (SIM) cards starting December 27, 2022.  Subscribers who successfully register their SIM cards will receive 2GB bonus data. 

Following the implementing rules and regulations of Republic Act 11934 or SIM  Registration Act, DITO’s convenient SIM registration process aims to give customers greater protection against SIM card-related criminal activities such as online scams, personalized text scams, smishing, fraud cases, fake news, and identity theft.

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All new and existing mobile phone users are required to register their SIM cards. New DITO subscribers must register to activate their SIM cards, while existing prepaid and post-paid users will be given 180 days or 6 months from the effectivity of the law to register their SIM cards. 

Failure to register will result in the deactivation of the SIM and possible penalties.  A deactivated SIM will be given a 5-day grace period to be registered and get reactivated.

“SIM card registration is one big step towards strengthening security in the Philippines.  As we are one with the government in fighting digital criminal activities, we are committed to providing our customers with a convenient way to register their SIMs via our online portal.  Through DITO’s hassle-free registration, we hope to contribute to the success of our country’s SIM registration initiative and provide our customers a safe and enhanced digital lifestyle,” said Ms. Evelyn Jimenez, Chief Commercial Officer, DITO Telcommunity.

The online registration will be free of charge and will require customers to provide their personal information (Full Name, Date of Birth, Sex, Present/Official Address) and a government-issued identification card (ID).  Minors shall register under their parent/legal guardian’s name along with any government-issued ID of the parent or guardian, and the consent of the minor’s parent or guardian to register the SIM. Multiple SIM cards can be registered under one name.

Businesses that will register a SIM card must submit additional requirements such as their Securities and Exchange Commission Certificate of Registration, Board Resolution designating the authorized representative and other juridical entities, and Special Power of Attorney. Meanwhile, a tourist or foreign national who will use a DITO SIM must submit a passport, proof of address in the Philippines, and a return ticket to own country showing date/time of departure from the Philippines.

“As much as we promote accountability on the use of SIMs, we prioritize the security of every subscriber’s personal information. We will treat the data that we get from this registration process as absolutely confidential unless disclosure is required or permitted by law,” said Atty. Adel Tamano, Chief Administrative Officer, DITO Telcommunity”

New subscribers can register their SIM card via the SMS link they will receive after SIM card insertion. On the other hand, existing subscribers are required to download and access the DITO App and click the registration banner.

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