Ask DITO
 

DITO MOBILE POSTPAID FLEXPLAN CASH BACK PROMO MECHANICS :

  1. Promo Period: January 8, 2024 – June 30, 2024 extend until September 30, 2024 as approved by the DTI-FTEB.

  2. The DITO Mobile Postpaid Handset Plan Cashback Promo is available nationwide. Only credit-approved applicants will be eligible to apply for the DITO Mobile Postpaid Plan.
  3. Handsets must be purchased separately through the Device Retail Partners/ DITO payment portal.
  4. Successful applicants of the handset postpaid plans will be given a monthly cashback amounting up to 100% of the total suggested retail price of the handset availed either in the Device Retail Partner Store or DITO Store. (Depending on the plan and handset)

    Cashback Mechanics Table

  5. Subscribers can apply for a DITO Mobile Postpaid Plan via the following channels:

    A) Selected DITO Experience Stores nationwide (See Annex for the list of participating stores.)
    B) Selected Device Partner Stores nationwide (See Annex for the list of participating DRP)
  6. Subscribers must fill out the DITO Application Form, choose their preferred plan, and submit it to a DITO / Partner Sales Representative, together with the required documentation based on the DITO Credit Policy.
    a. Proof of Identification (at least 1 valid government ID with signature or 2 secondary ID’s)
    b. Proof of Financial Capacity
    It must be the latest (last 30 days from date of application)
    (Example: Certificate of Employment [COE], Credit Card Bill Statement, and the like)
    c. Proof of Billing that reflects the Subscriber’s Address. It must be the same as the one indicated on the DITO Application Form.
    The Proof of billing should be the latest (last 60 days from date of application) and paid or not past due for more than 5 days at the time of application.
    (Example: Meralco bill, Credit Card Bill, and the like)
    d. Selfie (for applications done via the DITO APP)
    e. Exception on any documents (item b – d), are subject to credit policy or business rules addendum

  7. The Subscriber can choose from any of the following plans:
    Postpaid, Handset  Plans, Contract Term, 24 months

    Flexplan Inclusions

    * Inclusive of twelve (12)-months Prime Video subscription Full version
    * Inclusive of DITO Rewards
    * With Data rollover

  8. Subscriber will be required to pay 1 month advance of their monthly service fee (MSF) of the postpaid plan.
  9. Cashback will be credited to the subscribers Gcash account monthly. 
  10. Cashback will be credited 9 working days after the due date.
  11. Cashback will only be credited if the subscriber pays their bill due on or before the due date. If the subscriber does not pay their bill due on time, the subscriber forfeits his/her cash back for that particular bill cycle.
  12. Subscriber cannot indicate a GCash account of another person or entity. It should match what is indicated on the application form submitted.
  13. DITO will review and process the DITO Mobile Postpaid Application to determine the approval of the plan and the credit limit to be extended to the Subscriber.
    Once the Application is approved, the SIM +Handset (Handset Plan) may be claimed at the DITO
    Experience Store or partner store where he/she applied.

  14. The first bill of the subscriber shall be calculated in proration based on this Monthly Service Fee (MSF) Proration Formula: MSF x (remaining days of the month) / (total days in the current month)
    * For example, a subscriber who signed up for plan 888 will have their bill due on the 21st of each month. Their time from July 16 to July 20 will be calculated as P888 x (5/31) = P143.23 on their first monthly bill. As a result, on August 21st, they will be charged an additional P143.23 on top of the P888 they would have been charged from July 21 to August 20.
  15. The first bill will start the moment the SIM Card and Handset has been turned-over to the subscriber.
  16. All Mobile Postpaid Plans inclusions will be valid for one (1) Calendar Month and will be replenished at the beginning of the Subscriber’s billing cycle.
  17. Once the DITO Mobile Postpaid plan's monthly data allocation is fully consumed, the subscriber will no longer be able to use the service until the next data replenishment based on the subscriber's billing cycle or until the subscriber purchases an additional data booster.

    price and inclusion of additional data booster
  18. Landline calls are not included in the plan's unlimited call allowance. However, the subscriber may purchase a landline booster.

    price and inclusion of landline booster
    Subscribers can monitor the usage and plan consumption via the DITO APP. He/ She may also subscribe to a Data Booster or Landline Booster, or to any existing mobile postpaid promo (IDD, Roaming, OTT) via the DITO App. All other purchases outside the plan inclusion will be charged to Bill on the next billing cycle.
  19. Subscribers can use the DITO APP to track usage and plan consumption. He or she may also subscribe to a data booster or landline booster, as well as any existing mobile postpaid promo (IDD, roaming, or OTT) through the DITO APP; all other purchases not included in the plan will be charged to their bill on the next billing cycle.
    * Unused/Excess Data Booster and Landline Boosters will not roll-over
  20. Any remaining data inclusion from the current month's Mobile Postpaid plan will be carried over to the next billing cycle. Unused data can also be shared to a another DITO Mobile Postpaid or Prepaid subscriber.
    * DITO Mobile Postpaid to DITO Mobile Postpaid is allowed
    * DITO Mobile Postpaid to DITO Mobile Prepaid is allowed
    * Shared data is valid only for two (2) days
    * Bonus 5G Data is not shareable.
    * Booster Data is not shareable.

  21. The Bonus Data for 5G will be used first whenever both requirements are present.
    * The subscriber has activated 5G usage on his/her 5G-enabled mobile phone
    * The subscriber is in a DITO 5G Area

  22. DITO will send the subscriber a free Electronic Statement of Account (eSOA) via the valid and active email address provided by the subscriber upon application. The subscriber must pay the total amount billed on or before the due date specified. Subscriber's failure or refusal to pay the fee, in whole or in part, entitles DITO to exercise the right to suspend subscriber's service without liability on DITO's behalf. The subscriber's consent will be obtained upon application in accordance with the e-billing policy and the user's terms and conditions.
  23. If a subscriber is unable to finish their contract, they must pay a pre-termination fee in accordance with DITO policy:
    * Pre-termination Fee (PTF) = MSF x remaining number of months
    A subscriber that pre-terminates the contract will be considered to have forfeited any remaining cashbacks.
  24. Subscribers who pay via the DITO APP will earn 3% of the paid bill amount as rewards points. If payment is made via other channels, the subscriber will earn 1% of the paid bill amount as rewards points.
    a. Subscriber may also pay their bills through these channels: DITO Experience Store, DITO Payment Centers – BDO, EC Pay, Pay and Go.
  25. The Subscriber will receive SMS confirmation of payment posting once payment is completed.
  26. The Subscriber who calls a Landline number but is not subscribed to a Landline Booster will be charged at P7.50/minute.
  27. Once the contract term ends, the subscriber has the option of terminating their service voluntarily without penalty or continuing to use the service at the same monthly rate.
  28. By availing of the promos, the subscriber confirms that he/she has read, understood, and agreed to the promo mechanics, terms, and conditions. The Subscriber also agrees not to use the promos for illicit or illegal means.
  29. For any concerns and/or inquiries regarding the promo, information may be sent to customerservice@dito.ph. All matters and disputes will be subject to the final decision of DITO Telecommunity. All decisions made by DITO Telecommunity pertaining to the promo will be deemed final and irrevocable, with the prior concurrence of DTI.

 

List of Rulls Stores:

STORE NAME
LOCATION
Rulls
SM Megamall
Mobile Craze
Isetann Recto
Rulls
SM Cubao
Audionet
SM Mall of Asia
Rulls
SM Southmall
Rulls
SM Center Las Pinas
Rulls
Vista Mall Taguig
Rulls
SM Manila
Rulls
Robinson Novaliches
Rulls
SM BF

List of Rulls Stores:

Store Location

STORE NAME
LOCATION
Rulls
SM Megamall
Mobile Craze
Isetann Recto
Rulls
SM Cubao
Audionet
SM Mall of Asia
Rulls
SM Southmall
Rulls
SM Center Las Pinas
Rulls
Vista Mall Taguig
Rulls
SM Manila
Rulls
Robinsons Novaliches
Rulls
SM BF

List of Rulls Stores:

NCR

REGION
DITO STORE
NCR
Glorietta
NCR
SM Southmall
NCR
Udenna Tower
NCR
Greenhills
NCR
Robinsons Galleria Ortigas
NCR
SM Manila
NCR
SM Megamall
NCR
SM North EDSA

SOUTH LUZON

REGION
DITO STORE
SLZ
Sta. Lucia East Grand Mall
SLZ
Robinsons Galleria South
SLZ
Robinsons Place Lipa
SLZ
SM Bacoor

NORTH LUZON

REGION
DITO STORE
NLZ
SM Baguio
NLZ
Marquee Mall Angeles Pampanga
NLZ
SM Marilao Bulacan
NLZ
SM Mega Center Cabanatuan

VISAYAS

REGION
DITO STORE
VIS
Ayala Capitol Central Bacolod
VIS
Robinsons Galleria Cebu
VIS
Robinsons Place Iloilo
VIS
SM City Cebu

MINDANAO

REGION
DITO STORE
MIN
Ayala Centrio CDO
MIN
SM Ecoland
MIN
SM Gensan
MIN
SM Lanang

List of Participating Device Retail Partners:

Branch Name

NCR Branches
RULLS SM GRAND CENTRAL
MOBILE CRAZE - ISETANN RECTO
AUDIONET - SM MALL OF ASIA
VIVO - ROBINSONS NOVALICHES
OPPO METROEAST - ROBINSONS METROEAST
REALME KIOSK - SM VALENZUELA
OPPO KIOSK - SUN MALL
AUDIONET METRO EAST - ROBINSON'S MERTO EAST
CELLBLITZ - SAN LORENZO PLACE
CELBLITZ KIOSK - HAPPY GO SHOPPING MALL VALENZUELA
CELLBLITZ - PITX
AUDIONET - AYALA MALL SOUTHPARK
Huawei - Ayala Mall Southpark
Stormtech - Robinsons Metro East
VIVO SUCAT - Sm Sucat
AUDIONET TERRACES - AYALA TERRACES FAIRVIEW
STORMTECH SM NOVA - SM NOVALICHES
1st Mobile Craze Kiosk - Puregold Arvo
2nd Mobile Craze Kiosk - Puregold Arvo
OPPO - SM HYPERMARKET NOVALICHES
REALME KIOSK - SM SAN LAZARO
OPPO - ROBINSONS NOVALICHES
REALME KIOSK - SM MANILA
RULLS - Sm Muntinlupa
VIVO KIOSK PACO - PUREGOLD PACO
RULLS RIVERBABANK - RIVERBANK
Rulls - Starmall Alabang
RULLS STA.MESA - SM STA.MESA
STORMTECH STA.MESA - SM STA.MESA
VIVO STA.MESA - SM STA.MESA
AUDIONET - SM SOUTHMALL
ROMOSS - SM SOUTHMALL
Rulls - SM SOUTHMALL
MOTIVO - SM NORTH EDSA, ANNEX
ROCKSPACE - SM NORTH EDSA, ANNEX
ROMOSS - SM NORTH EDSA, ANNEX
AUDIONET - Sm Muntinlupa
RULLS MANILA - SM MANILA
STORMTECH - SM MUNTI
Rulls - SM CENTER LAS PINAS
AUDIONET MANILA - SM MANILA
Audionet - SM Center Las Pinas
ROMOSS - SM CITY FAIRVIEW
OPPO KIOSK PACO - PUREGOLD PACO
AUDIONET - Ayala malls Cloverleaf
MOBILE CRAZE PACO - PUREGOLD PACO
Romoss Sm Sucat - Sm Sucat
OPPO KIOSK NAGTAHAN - SAVEMORE NAGTAHAN
REALME KIOSK NAGTAHAN - SAVEMORE NAGTAHAN
VIVO KIOSK NAGTAHAN - SAVEMORE NAGTAHAN
CELLBLITZ - METROPLAZA
VIVO - SM BICUTAN
STORMTECH BICUTAN - SM BICUTAN
AUDIONET SM BF - SM BF
Rulls Sm Bf - Sm Bf
VIVO SM BF - SM BF
MOBILECRAZE SM BF - SM BF
OPPO SM BF - SM BF
REAL ME SUCAT - Sm Sucat
Rulls Sm Sucat - Sm Sucat
STORMTECH SUCAT - Sm Sucat
AUDIONET SUCAT - Sm Sucat
RULLS ROB NOVA - ROBINSONS NOVALICHES
AUDIONET SM NOVA - SM NOVALICHES
RULLS SM NOVA - SM NOVALICHES
SAMSUNG - SM EAST ORTIGAS
RULLS - SM EAST ORTIGAS
AUDIONET - SM EAST ORTIGAS
VIVO CONCEPT - VISTA MALL TAGUIG
VIVO - SM JAZZMALL
REALME - VISTA MALL TAGUIG
AUDIONET - AYALA CIRCUIT MAKATI
OPPO - WALTERMART MAKATI
REALME - SM JAZZMALL
OPPO - GLORIETTA 2
OPPO - SM JAZZMALL
OPPO - OPPO AURA
RULLS - VISTAMALL TAGUIG
OPPO - VISTA MALL TAGUIG
REALME - AYALA MALL MARIKINA
MOBILECRAZE - SaveMore Nagtahan
OPPO - Robinsons Galleria Edsa
OPPO - SM CUBAO
STORMTECH - GATEWAY CUBAO
RULLS - SM CUBAO
STORMTECH - ALIMALL CUBAO
RULLS - SM CHERRY FOODERAMA
RULLS - ALIMALL CUBAO
RULLS - ROBINSONS Malabon
OPPO - SM VALENZUELA
AUDIONET - SM VALENZUELA
AUDIONET - SM CENTER Sangandaan
RULLS - SM VALENZUELA
RULLS - SM SAN LAZARO
VIVO - SM SAN LAZARO
RULLS - SM MEGAMALL
MOBILECRAZE - SM HYPERMARKET
AUDIONET - STARMALL EDSA SHAW
STORMTECH - ROBINSON FORUM
AUDIONET - ROBINSON FORUM
OPPO - ROBINSON FORUM

Cavite Branches
AudioNet - DISTRICT Dasmarinas
RULLS - AYALA SERIN
RULLS - VISTAMALL GEN TRIAS
AUDIONET - AYALA SERIN
OPPO CONCEPT - ROBINSON GENTRI
Vivo Concept - SM Molino
RULLS - SM MOLINO
ROMOSS - SM Molino
RULLS - SM DASMA
OPPO KIOSK - WALTERMART DASMA
RULLS - SM ROSARIO
OPPO KIOSK - WALTERMART GENTRI
URSTORE - SM ROSARIO
MOBILECRAZE - SM TRECE MARTIREZ
STORMTECH - ROBINSON DASMA
AUDIONET - SM TRECE
VIVO - SM DASMA
STORMTECH - SM DASMA
AUDIONET - SM DASMARIÑAS
OPPO DASMA - SM DASMA

Bulacan Branches
OPPO - SM CENTER PULILAN
RULLS - SM CENTER PULILAN
UR STORE - SM CENTER PULILAN
MOBILECRAZE - PUREGOLD GUIGUINTO
REALME - SM MARILAO
REALME - ROBINSON MALOLOS
VIVO - ROBINSON MALOLOS
VIVO - SM MARILAO
AUDIONET - SM MARILAO
REALME - SM MARILAO
REALME - ROBINSON MALOLOS
VIVO - ROBINSON MALOLOS
VIVO - SM MARILAO
AUDIONET - SM MARILAO
STORMTECH - ROBINSON MALOLOS
AUDIONET - ROBINSON MALOLOS
HUAWEI - ROBINSON MALOLOS
STORMTECH - SM MARILAO
OPPO - ROBINSON MALOLOS
RULLS - SM MARILAO
RULLS - ROBINSON MALOLOS
VIVO SAN JOSE - SM SAN JOSE DEL MONTE
MOBILE CRAZE SAN JOSE - SM SAN JOSE DEL MONTE
RULLS SAN JOSE - SM SAN JOSE DEL MONTE
Rulls - SM baliwag

Laguna Branches
MOBILECRAZE - ROBINSON'S GALLERIA SOUTH
CELLBLITZ - Metro Central
STORMTECH CLA - CLA TOWN CENTER
AUDIONET AYALA PAVILLION - AYALA PAVILLION
Mobile Craze - SM San Pablo
RULLS SM STA ROSA - SM STA.ROSA
MOBILE CRAZE CABUYAO - Puregold Jr
CELLBLITZ - SOUTH WOODS

Batangas Branches
Rulls - SM Batangas
Rulls - Robinsons Lipa
Rulls - WM Tanauan
Mobilecraze - Xentromall Lemery
RULLS - SM LEMERY
Vivo - Robinson Lipa
OPPO KIOSK - Xentromall
ROMOSS - SM LEMERY
Vivo - Robinson Lipa

Pampanga Branches
Vivo - SM CITY TELABASTAGAN
Rulls - SM CITY TELABASTAGAN
Realme - SM CITY TELABASTAGAN
Mobilecraze - SM DOWNTOWN SAN FERNANDO
Stormtech - SM DOWNTOWN SAN FERNANDO
Vivo - SM DOWNTOWN SAN FERNANDO
Cellty - SM DOWNTOWN SAN FERNANDO
Audionet - SM DOWNTOWN SAN FERNANDO
K-star - SM DOWNTOWN SAN FERNANDO
RULLS - Robinsons Starmill Pampanga
AUDIONET - SM PAMPANGA
RULLS - SM PAMPANGA
K-STAR - SM PAMPANGA
STORMTECH - SM PAMPANGA
REAL ME APALIT - SM SAVEMORE APALIT
ROMOSS Clark Inline - SM CLARK
HUAWEI APALIT - SM SAVEMORE APALIT
CELLBLITZ MACABEBE - PRIMARK TOWN CENTER
AUDIONET APALIT - SM SAVEMORE APALIT
RULLS APALIT - SM SAVEMORE APALIT
REAL ME APALIT - SM SAVEMORE APALIT
ROMOSS Clark Inline - SM CLARK
HUAWEI APALIT - SM SAVEMORE APALIT
CELLBLITZ MACABEBE - PRIMARK TOWN CENTER
AUDIONET APALIT - SM SAVEMORE APALIT
RULLS APALIT - SM SAVEMORE APALIT
Audionet - SM CLARK
Audionet - MARQUEE MALL
Rulls - MARQUEE MALL
Oppo - MARQUEE MALL
Rulls - SM CLARK

Cebu Branches
Technokid-SM Consolacion
technokid-SM Seaside
Technokid-SM Cebu
BAVIN KIOSK - GAISANO GRAND FIESTA MALL TABUNOK
RULLS INLINE - GAISANO CAPITAL SRP
RULLS INLINE - KAKING SHOPPING MALL
RULLST KIOSK - GAISANO GRAND FIESTA MALL TABUNOK
STORMTECH - GAISANO GRAND MOALBOAL
LYD KIOSK - SUPER METRO CARCAR
RULLS - JAI-ALAI
AUDIONET - CARCAR
COMMNET - METRO COLON
RULLS KIOSK- 138 MALL
RULLS KIOSK - ICONIQUE MALL
TECHSYNERGY- E-MALL
AUDIONET - AYALA CEBU
CELLTY - SM CONSOLACION
UR STORE - SM CONSOLACION
AUDIONET - GAISANO GRAND MALL TALAMBAN
AUDIONET - GAISANO GRANDMALL MOALBOAL
AUDIONET - GAISANO GRANDMALL OSLOB
RULLS KIOSK - GAISANO GRANDMALL MOALBOAL
RULLS ARGAO - STREET STORE
LYD KIOSK NAGA - METRO MARKET
AUDIONET - GAISANO GRANDMALL CARCAR
VIVO KIOSK - GAISANO GRANDMALL MINGLANILLA
RULLS NAGA - METRO MARKET
RULLS KIOSK - GAISANO GRANDMALL MINGLANILLA
AUDIONET - GAISANO GRANDMALL MINGLANILLA
RULLS BOGO 1 - GAISANO CENTER BOGO
AUDIONET - CITYMALL DANAO
AUDIONET BOGO - GAISANO CENTER BOGO
RULLS OSMENA - STAND ALONE
RULLS BOGO 1 - GAISANO CENTER BOGO
AUDIONET - CITYMALL DANAO
AUDIONET BOGO - GAISANO CENTER BOGO
RULLS OSMENA - STAND ALONE
Audionet - GAISANO GRAND MALL DUMANJUG
Bavin - SM City Cebu
Totu - SM City Cebu
Romoss - SM City Cebu
Havit - SM City Cebu
Tylex - SM City Cebu
Motivo - SM City Cebu
Veger - SM City Cebu
Kstar - SM City Cebu
Audionet - SM City Cebu
Cellway - SM City Cebu
BSD - SM City Cebu
Technokid - SM City Cebu
Real Me Concept - Robinsons Galleria Cebu
Audionet - Robinsons Galleria Cebu
Audionet Kiosk CORdova - GAISANO GRAnd CORDOVA
Social technomatic kiosk 2 - gaisano island mall mactan
audionet Inline - Robinson Central
Audionet Inline - SM Hypermarker Lapu Lapu
audionet Inline - GAISANO GRANDMALL
RULLs Inline - GAISANO GRANDMALL
Rulls Inline - Metro Pajo
Techsynergy Grand mall Mactan
Rulls Inline - Mactan new town
oppo kiosk mactan - grandmall mactan
audionet Inline - gaisano island mall
social technomatic Inline - gaisano island mall
OPPO KIOSK - GAISANO GRANDMALL TOLEDO
REALME KIOSK GAISANO GRANDMALL TOLEDO
KSTAR kiosk - GAISANO GRANDMALL TOLEDO
VIVO KIOSK - GAISANO GRANDMALL TOLEDO
AUDIONET inline - GAISANO GRANDMALL TOLEDO
VIVO KIOSK - GAISANO GRANDMALL BALAMBAN
AUDIONET inline - GAISANO GRANDMALL BALAMBAN
OPPO KIOSK - GAISANO GRANDMALL BALAMBAN
RULLS inline - GAISANO GRANDMALL BALAMBAN
Audionet Cordova
Rulls IT Park
Rulls Citymall Danao
Rulls Liloan
Rullst Tabunok
Rulls Mambaling
Audionet Kaking
Rulls Colonnade
Rulls Carcar
Rullst Minglanilla
Rulls Toledo
Audionet - Pacific Mall
Rulls-Pacific Mall
Rulls-Robinsons Galleria - Cebu City
Rulls-J. Centre Centre Mall - Mandaue
Rulls-Gasiano Grand Mall - Mandaue
Rulls-SM Seaside
Rulls-SM Consolacion
Vivo Kiosk Pacific Mall
Stormtech - Pacific Mall
AUDIONET SM SEASIDE
Tech Synergy-Gaisano Grand Mall - North Mandaue
Stormtech - SM Consolacion
AUDIONET ROBINSONS GALERIA CEBU
K-star - Jolino Building
BSD
Rulls - SM Cebu

You may also reach us out
via our official social media accounts