Overview
"DITO Rewards Program" is a loyalty program of DITO Telecommunity that grants rewards, discounts, and privileges to its subscribers in accordance with their value, tenure, and membership. (“Program”)
Active subscribers of DITO Telecommunity are entitled to receive reward points and, all of the benefits and privileges pursuant to this program.
DITO reserves the right to deny, suspend, or terminate membership in the program for [i] unauthorized, improper, or illegal use of the discounts and privileges under the program; [ii] unauthorized, improper, or illegal use of the products and services covered by the program (“Products”); and [iii] breach by a subscriber of his/her obligations
in connection with the use or availment of the Products, at any given time without notice and without incurring any liability to the subscribers.
The subscribers agree to be bound by these mechanics. DITO reserves the right to modify or terminate the program, or the subscriber’s membership to the Program for any reason without notice, at any time without any liability to the subscribers. DITO reserves the right in its sole discretion, to change these mechanics from time-to-time, which DITO may post in the mobile app and portal. The subscriber’s availment of the program after the effective date of the updated mechanics will constitute the subscribers’ agreement to the updated mechanics.
Program Membership
All DITO subscribers are automatically enrolled in the program upon activation of their DITO SIM card or any DITO service. No registration or application is required.
Upon activation of any DITO service, subscribers will receive a text message welcoming them to the program. The subscriber’s mobile number will serve as his/her unique membership ID.
In cases of SIM replacement via the DITO Experience Stores, points earned may be carried over to the new SIM as long as the mobile number is retained.
Subscribers can perform the following transactions with DITO Rewards:
3.1 Earn Points by Buying Load and Promo
Active subscribers shall earn points when they buy promo for their DITO Prepaid SIM. Purchasing a promo using DITO Load will not earn DITO points.
The points earning rules mentioned above is the minimum points calculation that a subscriber will be able to earn. DITO reserves the right to increase the points earning rules in cases such as but not limited to business and campaign strategies, tactical, seasonal, and targeted offers.
3.2 Earn Points by Updating Rewards Profile
Subscribers can also earn 5 points when they update their Rewards Profile for the first time. Updating of Rewards Profile is optional. Subscribers need to input the following in Rewards Profile:
Method | Process |
Check points balance via DITO App | Subscribers need to download the app via Google Playstore, App Store, and Huawei Gallery Store. Subscribers need to be logged in to view their available points. |
Check points balance via DITO Experience Store | Subscribers can check their balance by visiting the DITO Experience Store. |
Check points balance via Customer Care Hotline | Subscribers can check their points balance by contacting the Customer Care team: • Call 185 using DITO mobile number, • Chat with us via DITO App help center, and • Email customerservice@dito.ph |
5.2 Redeem items on Rewards Catalog
Subscribers can use points to redeem items available in the Rewards Catalog. They can redeem rewards at any time as long as subscriber’s points meet the minimum requirement for the chosen reward. Subscribers can redeem rewards via the DITO App. Follow this step to redeem a reward:
Subscribers can redeem the following Rewards Offers
5.2.1 Data Offers
Open Data Access Allocation | Validity | Points Requirement |
500MB | 30 days | 6 DITO points |
1GB | 30 days | 12 DITO points |
3GB | 30 days | 36 DITO points |
5GB | 30 days | 60 DITO points |
DITO Data Sachet Allocation | Validity | Points Requirement |
Data 10 (1GB) | 1 days | 10 DITO points |
Data 20 (2GB) | 3 days | 20 DITO points |
Data 30 (3GB) | 5 days | 30 DITO points |
DITO 5G Home Wifi Data Allocation | Validity | Points Requirement |
10 GB | 30 days | 120 DITO points |
20 GB | 30 days | 240 DITO points |
30 GB | 30 days | 360 DITO points |
60 GB | 30 days | 720 DITO points |
Subscribers can redeem open access data following these business rules:
1. Open Data Access and DITO 5G Home Wifi data are valid for 30 days upon redemption.
5.2.2 Data Packs (OTT)
Data Allocation | Data Pack | Validity | Points Requirement |
500MB | OTT of your choice (available in the roster of OTT partners in Rewards Catalog) | 30 days | 4 DITO points |
1GB | 30 days | 8 DITO points | |
3GB | 30 days | 24 DITO points |
Subscribers can redeem open access data following these business rules:
5.2.3 Non-telco Rewards
Subscribers can now use their DITO Points to redeem non-telco rewards (Sharetreats Vouchers) available in the Rewards Catalogue via the DITO App. They can redeem rewards from different categories such as Essentials, Dining, Shopping, Gaming, Digital Vouchers, Health & Beauty, and more!
Subscribers can redeem non-telco rewards following these:
5.2.4 How to Redeem under Buy Load/ Promo Section
The deduction of points should be real-time after a successful redemption.
This program and the Redeem Items on the Rewards Catalog will be available NATIONWIDE (Luzon, Visayas, and Mindanao).
The program will be enjoyed by DITO subscribers at any time.