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Buy your DITO eSIM.
Get all your mobile needs in one place! As our official retail and customer service destination, DITO Experience Stores offer a comprehensive product range, technical support, and after-sales services. New to DITO or already have an account? Our store representatives are ready to assist at every step.
Getting ready for a trip to the store or need help after your visit? The DITO Help Center can provide you with the support you need anytime, anywhere. Here, you can browse frequently asked questions about DITO products and services, SIM registration, account management, billing, and device compatibility, among other common concerns. You can also chat with a support representative in the DITO App or reach out to Customer Care for personalized help.
Visit the DITO Help CenterBuying DITO products and accessing our services has never been easier! Plan your visit, ensure a smoother in-store experience, and check out our list of DITO Licensed Stores across the country below.
2nd floor Shaw Center Mall Mandaluyong, Shaw Boulevard corner Nueve de Pebrero, Barangay Addition Hills, Mandaluyong City
Monday - Sunday | 10:00am - 8:00pm
TSP Bldg., 59 Katihan Rd., Brgy. Poblacion, Muntinlupa
Monday - Sunday | 9:00am - 8:00pm
G/F Victory Mall Pasay, Antonio S. Arnaiz Avenue corner Libertad Street, Barangay 092, Pasay City, Metro Manila
Monday - Sunday | 10:00am-8:00pm
CBN Building, Judge J. De Venecia Ave. Lucao District, Dagupan City, Pangasinan 2400
Monday - Sunday | 10:00am-6:00pm
901 Stall B NJ Bldg. Sto Rosario St. Santo Domingo, Angeles City, Pampanga
Monday - Sunday | 9:00am - 6:00pm
Muzon Central Terminal, Villarica road. Muzon SJDM Bulacan
Monday - Sunday | 9:00am - 7:00pm
Ground Floor, Unit 114, My Metro Town Mall, Mac Arthur Hi-Way Corner Juan Luna Street, Tarlac City 2300 Tarlac
Monday - Sunday | 9:00am - 7:30pm
NSTH06 SECOND FLOOR STADIUM SHOPPING STRIP, ANTERO SORIANO HIGHWAY, MUNTING MAPINO, NAIC, CAVITE
Monday - Sunday | 10:00am - 8:00pm
Arcade Commercial Complex, Molino-Paliparan Rd. Molino 4, Bacoor City, Cavite
Monday - Sunday | 10:00am - 9:00pm
Ground Floor, Central Mall, Brgy. San Vicente, Binan, Laguna
Monday - Sunday | 10:00am - 6:00pm
Avicom Store G/F V&O Bldg, Lapu-lapu St., Brgy Dinagaan, Legazpi City
Monday - Sunday | 8:00am - 7:00pm
27B Ext. New Tabunoc Public Market, Colis St., Tabunoc, Talisay City, Cebu
Monday - Sunday | 8:00am - 6:00pm
Talibon Commercial Centre, Carlos P. Garcia Ave., Talibon, Bohol
Monday - Sunday | 7:00am-7:00pm
G/F Blue Lotus, Zone V, Bolabog, Balabag, Boracay Island, Malay Aklan.
Monday - Sunday | 10:00am - 8:00pm
Iris Bldg., Araneta Street, Bacolod City, Negros Occidental
Monday - Sunday | 9:00 am - 7:00 pm
57 Sta. Catalina St. Poblacion 4, Dumaguete City, Negros Oriental, 6200
Monday - Sunday | 8:00am- 6:00pm
Sabanal Building, San roque North St. Brgy. 8 San miguel Iloilo
Monday - Sunday | 9:00am - 7:00pm
84 Montilla Blvd., Butuan City, 8600 Agusan Del Norte
Monday - Sunday | 9:00am - 6:00pm
Ororama Super Center JR Borja St., Brgy 39 Cagayan De Oro City
Monday - Sunday | 8:00am-8:30pm
3rd floor Panabo Market Complex , Brgy Poblacion Panabo Davao Del Norte
Monday - Sunday | 10:00am-9:00pm
DITO Experience Stores offer a full range of products and customer support services to help you get the most out of your DITO experience. Our trained store representatives can help you sign up for a new service, upgrade your account, or get technical support.
Buy your DITO eSIM.
Activate the DITO eSIM on your device.
Check whether your smartphone supports DITO eSIM.
Buy a DITO SIM Starter Pack and get connected.
Get assistance with your SIM registration.
Get help activating or replacing your DITO SIM.
Buy a new DITO Prepaid SIM.
Learn about available prepaid offers and data promos.
Get help with your prepaid account concerns.
Apply for a DITO Postpaid Plan.
Explore smartphone bundles available with DITO FLEXPlan.
Get assistance on your postpaid account requests and inquiries.
Buy a DITO Home WoWFi device and learn about its inclusions.
Sign up for a DITO Home WoWFi plan that suits your needs.
Get guidance on activating your Home WoWFi modem.
Get your Home WoWFi account-related concerns resolved.
Are all services available at every DITO Experience Store?
Generally, DITO Experience Stores offer a comprehensive range of products and services. However, we advise you to contact your chosen branch before you go, especially if you are looking for a particular device or service.
What should I bring when visiting a DITO Experience Store?
It depends on the service you will be requesting. For applications, account updates, SIM replacement, or other account-related transactions, you may be asked to present a valid government-issued ID and proof of billing, among other supporting documents. Preparing these ahead of your visit can make your transaction faster.
Do I need to book an appointment before visiting a DITO Experience Store?
No, there’s no need to book an appointment before visiting a DITO Experience Store. You can simply walk in during regular hours, depending on where it is located, and get the product or service you need.
Where can I get additional assistance after visiting a DITO Experience Store?
If you still need assistance after your visit, you can continue getting support through the
DITO Help Center. You can browse FAQs, chat with a representative through the DITO App, or contact customer care for account-related concerns, billing inquiries, technical support, and
other questions.