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Exprience stores

Experience
More at a DITO Experience Store

Get all your mobile needs in one place! As our official retail and customer service destination, DITO Experience Stores offer a comprehensive product range, technical support, and after-sales services. New to DITO or already have an account? Our store representatives are ready to assist at every step.

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Need Help? We’ve Got You!

Getting ready for a trip to the store or need help after your visit? The DITO Help Center can provide you with the support you need anytime, anywhere. Here, you can browse frequently asked questions about DITO products and services, SIM registration, account management, billing, and device compatibility, among other common concerns. You can also chat with a support representative in the DITO App or reach out to Customer Care for personalized help.

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Find a DITO Experience
Store
Near You

Buying DITO products and accessing our services has never been easier! Plan your visit, ensure a smoother in-store experience, and check out our list of DITO Licensed Stores across the country below.

Las Piñas City

1 Store

SM Southmall

3rd Level Cyberzone SM Southmall Alabang-Zapote Road Pilar Village Almanza Uno 1750 City of Las Pinas NCR, Fourth District Philippines

Monday - Sunday | 10:00am - 9:00pm

Makati

1 Store

Glorietta

3rd Floor Glorietta Ayala Center San Lorenzo 1123 City of Makati NCR, Fourth District Philippines

Monday - Sunday | 11:00am - 10:00pm

Mandaluyong City

1 Store

SM Megamall

4th Level, SM Megamall Bldg B, J. Vargas Cor. EDSA Wack Wack Village, Brgy. Wack Wack Greenhills, 1555, City of Mandaluyong

Monday - Sunday | 10:00am - 10:00pm

Manila

1 Store

SM City Manila

Lower Ground Floor Cyberzone SM City Manila Natividad Almeda-Lopez corner A. Villegas and San Marcelino Streets, Barangay 659 Zone 071 Ermita, NCR City of Manila, First District Philippines

Monday - Sunday | 10:00am - 9:00pm

Quezon City

2 Stores

Gateway Mall

Ground Floor, Gateway Mall 1, Block 005R, Brgy. Socorro 3, Araneta City, 1109 Quezon City, NCR Second District, Philippines

Monday - Sunday | 11:00am - 8:00pm

SM North EDSA

4th Level New SM Annex Cyberzone SM City North EDSA North Avenue Cor EDSA Bagong Pag-asa 1105 Quezon City NCR, Second District Philippines

Monday - Sunday | 10:00am - 10:00pm

Cordillera Administrative Region (CAR)

1 Store

SM Baguio

3rd Floor SM Baguio, Luneta Hill, Upper Session Rd, Baguio City, 2600 Benguet

Monday - Sunday | 10:00am - 9:00pm

CALABARZON (Region IV-A)

5 Stores

SM City Bacoor

3rd Level SM City Bacoor Tirona Highway Cor Emilio Aguinaldo Highway Habay I 4102 Bacoor Cavite Philippines

Monday - Sunday | 10:00am - 9:00pm

Sta Lucia Mall

3rd level bldg 3 Sta Lucia Mall Felix Avenue San Isidro 1900 Cainta Rizal Philippines

Monday - Sunday | 10:00am - 9:00pm

Robinsons Lipa

2nd Floor, Robinsons Lipa, President Jose P. Laurel Highway, Lipa City, Batangas 4217

Monday - Sunday | 10:00am - 9:00pm

Robinsons Galleria South

4th Level Robinsons Galleria South Manila 179 S Rd, San Pedro, 4023 Laguna

Monday - Sunday | 10:00am - 9:00pm

Robinsons Galleria Cebu

Level 4 Robinsons Galleria Cebu General Maxilom Avenue cor. Sergio Osmena Blvd., Brgy Tejero, Cebu City

Monday - Sunday | 10:00am - 9:00pm

Central Visayas (Region VII)

2 Stores

Robinsons Galleria Cebu

Level 4 Robinsons Galleria Cebu General Maxilom Avenue cor. Sergio Osmena Blvd., Brgy Tejero, Cebu City

Monday - Sunday | 10:00am - 9:00pm

SM City Cebu

2nd Level Juan Luna Ave. cor. Cabahug and Kaoshiung Streets, North Reclamation Area, Cebu Port Center, Mabolo, Cebu City

Monday - Sunday | 10:00am - 9:00pm

Negros Island Region (NIR)

1 Store

Ayala Capitol Central Bacolod

3rd Level, Ayala Malls Capitol Central, Bacolod City

Monday - Sunday | 10:00am - 9:00pm

Davao Region (Region XI)

2 Stores

SM City Davao

2nd Level Cyberzone SM City Davao Quimpo Blvdcor. Tulip and Ecoland Drive, Ecoland Subd., Matina, Davao City, Philippines

Monday - Sunday | 10:00am - 9:00pm

SM Lanang Premier

Monday - Sunday | 10:00am - 9:00pm

SOCCSKSARGEN (Region XII)

1 Store

SM City Gensan

3rd Level Cyberzone, SM Gensan Cor. Santiago Blvd. San Miguel St., Brgy Lagao 9500 General Santos City (Dadiangas) South Cotabato, Philippines

Monday - Sunday | 10:00am - 9:00pm

Find a DITO Experience
Store
Near You

DITO Experience Stores offer a full range of products and customer support services to help you get the most out of your DITO experience. Our trained store representatives can help you sign up for a new service, upgrade your account, or get technical support.

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Purchase

Buy your DITO eSIM.

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Activation

Activate the DITO eSIM on your device.

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Device Compatibility

Check whether your smartphone supports DITO eSIM.

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Frequently Asked Questions

Are all services available at every DITO Experience Store?

Generally, DITO Experience Stores offer a comprehensive range of products and services. However, we advise you to contact your chosen branch before you go, especially if you are looking for a particular device or service.

What should I bring when visiting a DITO Experience Store?

It depends on the service you will be requesting. For applications, account updates, SIM replacement, or other account-related transactions, you may be asked to present a valid government-issued ID and proof of billing, among other supporting documents. Preparing these ahead of your visit can make your transaction faster.

Do I need to book an appointment before visiting a DITO Experience Store?

No, there’s no need to book an appointment before visiting a DITO Experience Store. You can simply walk in during regular hours, depending on where it is located, and get the product or service you need.

Where can I get additional assistance after visiting a DITO Experience Store? 

If you still need assistance after your visit, you can continue getting support through the 
DITO Help Center. You can browse FAQs, chat with a representative through the DITO App, or contact customer care for account-related concerns, billing inquiries, technical support, and 
other questions.