Introduction
When making a call, you typically connect to traditional phone networks, known as Public Switched Telephone Networks (PSTNs). However, these networks often come with drawbacks. They frequently take significant time to connect, especially if you are in a busy area or making your call during peak hours. This can be quite frustrating.
PSTNs are also prone to lower call qualities, and it’s not unusual for callers to hear static and other types of noise. In areas with weak signals or congested networks, calls can get abruptly interrupted or dropped, leading to even more displeasure for callers.
But what if we told you there’s a way to avoid these issues? The answer is voice over LTE (VoLTE) data services in the Philippines! DITO Telecommunity, the newest major telco in the country, offers these services. With VoLTE, you're using the same high-speed data network you use for browsing the internet instead of traditional PSTNs. It’s more reliable and stable.
VoLTE can be used by individuals, but it has more benefits for small businesses. This article explores how these organizations can take advantage of DITO’s VoLTE services in the Philippines.
How Small Businesses Can Take Advantage of VoLTE Services
Voice over LTE (VoLTE) data services can benefit small businesses in the Philippines in many ways. Here are a few examples:
Effective Communication with Customers
VoLTE services can enhance your communication with customers in many ways, including:
- Crystal-Clear Calls – VoLTE delivers superior call quality with reduced background noise and improved clarity. This ensures that your customers can hear you clearly, even in noisy environments, leading to more effective communication and a better customer experience.
- Faster Call Setup – VoLTE-based calls offer a faster connection than traditional calls, eliminating the delays that often occur with older technology. This quick connection time reduces customer wait times significantly, leading to high satisfaction ratings in the long run.
- Enhanced Video Calling – DITO’s VoLTE services support high-quality video calls, enabling you to connect with customers face-to-face, even when they are not physically present. This can be particularly valuable for remote teams, sales representatives, or businesses offering customer support services.
Better Collaboration Among Team Members
Remote work is slowly becoming the preference of business owners and employees. VoLTE services are crucial in this setup because they can significantly improve internal communication and collaboration among teams working from different locations. In a nutshell, VoLTE-based calls lead to better collaboration through:
- Clear and Reliable Communication – The high-quality audio offered by VoLTE services ensures clear and reliable communication among team members, regardless of their work location. This is crucial for remote teams since it allows for effective collaboration and reduces misunderstandings.
- Enhanced Data Sharing – VoLTE's seamless integration with data services allows easy data and document sharing. With enhanced data sharing, you can effectively streamline collaboration and eliminate the need for separate communication channels.
- Group Calls and Conferences – Group calls are essential for remote teams. Thankfully, VoLTE supports group calls, allowing multiple team members to participate in discussions simultaneously. This facilitates efficient communication, brainstorming sessions, and project coordination.
Potential Increase in Productivity
VoLTE services can increase productivity among your teams, which is possible through:
- Faster Response Times – VoLTE's quick call setup time allows for faster responses to customer inquiries and internal communication. This reduces waiting times and improves overall efficiency, contributing to the overall improvement of your team’s productivity.
- Reduced Downtime – The DITO network allows for seamless VoLTE calls. This minimizes call dropouts and interruptions and ensures continuous communication among callers. It also allows for uninterrupted workflow and increased productivity in your team.
- Improved Accessibility – DITO’s VoLTE-based calls allow you to connect with customers and team members anywhere in the world (as long as they are also connected to DITO’s 4G LTE network). This expands reach and accessibility, fostering greater collaboration and productivity.
Is Your Phone VoLTE-Ready?
Newer phone models are highly likely to be capable of accessing voice over LTE (VoLTE) data services in the Philippines. However, if you are using an older phone, you can check by browsing your phone’s settings.
Android users can follow these steps to check if their phone is VoLTE-capable:
- Go to your phone’s settings.
- Choose “Network and Internet” or its equivalent.
- Tap “Mobile Network” or its equivalent.
- Check if your phone allows 4G or 5G VoLTE connection.
- Toggle the button for VoLTE services to enjoy its perks.
Of course, VoLTE is available in the most recent iPhone models, too. If you’re using an old iPhone, here’s how to check if you can use VoLTE:
- Go to your phone’s settings.
- Tap “Mobile Data” and then choose “Mobile Data Options.”
- Choose “Voice & Data.”
- Check if your iPhone allows 4G or 5G VoLTE connection.
- Tap the toggle switch to enjoy the perks of VoLTE services.
Take Advantage of VoLTE Data Services Today!
Indeed, there are many benefits to using VoLTE services, especially if you’re a small business owner. It allows for better communication with customers and enhanced collaboration among your team members. Additionally, it can potentially increase your employees' overall productivity.
DITO is here to provide excellent voice over LTE (VoLTE) data services in the Philippines. Contact our team to learn more! You can use our online channels for faster transactions, but you can also visit us at our experience stores if you want to speak with our staff face-to-face.