Ask DITO

Frequently Asked Questions

romo runs from Jun. 24 to Aug. 31, 2023. 

A participant can post more than once provided that the mechanics are followed but only one (1)  post with the highest engagements will be considered as their official entry. 

 

Participants who have followed the complete mechanics and have garnered the highest engagements by the end of the promo period will be selected as winners. 

20 winners. 

Winners will be announced on DITO Telecommunity’s official Facebook page on Sep. 15, 2023. 

  • Each selected finalist will be messaged by DITO Telecommunity’s official Facebook page mentioning that they are the finalists of the contest. 
  • In order to be verified, their personal information will be gathered (note: personal information will be gathered only for purposes of verification of the promo): 
  • Subscriber’s name used upon availing the plan 
  • DITO Postpaid Mobile Number 
  • The subscriber’s registered DITO mobile number and details will be checked in our CRM if they have registered within the cut-off period for verification. 
  • Once verified, the winners will be announced on Facebook. 

  • 10 Winners of DITO Goodies 
  • 6 Winners of Samsung 10,000 mAh Powerbank 
  • 4 Winners of Samsung Galaxy Buds2 

Prizes will be delivered starting 2 weeks after the announcement of winners (Sep. 28, 2023). 

  • DITO Telecommunity will reach out to the winners on Facebook. 
  • The following information will be requested from the winner: 
  • Name 
  • Mobile Number 
  • Complete Address (for delivery) 
  • Email Address (for acknowledgement receipt) 
  • For minors: Winners shall claim his/her prize through his/her legal parent or guardian. The legal parent or guardian must present a valid ID and must sign the Acknowledgement Receipt on the winner’s behalf. 
  • Winners will also be given the option to pick up the prize at the nearest DITO Experience Store in which one of our Store Specialists will require the winners to fill out the Acknowledgement Receipt. 
  • 60 days will be given to claim the prize (Sep. 29 to Nov. 27, 2023).